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Dealerships Fake/Alter Customer Satisfaction Surveys To Get Marketing Money From Toyota

Dealerships Fake/Alter Customer Satisfaction Surveys To Get Marketing Money From Toyota

By Meg Marco March 7, 2007

We recently posted about a couple who went into a Toyota dealership, got a little ticked off, and were refused a car. Not because she had poor credit or was acting a fool in the store, but because she and her husband were “in a bad mood.”

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