David wrote in to tell us how he bought a cell phone, accidentally ruined the screen protector, then sought out the phone-condom manufacturer Zagg to try to buy a new one. What happened next was the stuff of a Frank Capra movie. Check out his story to see why David has gone Zagg-nuts:
Don’t say we never printed anything nice about you, BoA. One of your customers just had an experience with you that—despite still having an overdraft fee of $20 to pay—has left her feeling pretty good about you.