Tony Roma Corporate Responds To Shrinking Beer Complaint

Tony Roma corporate sent Alex the following response to his complaint over being sold a 16 oz beer and getting a 14 oz beer instead:

Tony Roma's, Where 16oz = 14oz

UPDATE: Tony Roma Corporate Responds To Shrinking Beer Complaint

Alex and his friend went to Tony Roma's, a casual dining place known for its ribs, and got a little twinge in their torso when they realized that the "16 ounce" beer they were served came in a 14 ounce glass. The glass was just as tall as a normal glass, but it had a thicker bottom, making it hold less. These glasses are known as "falsies." The friends might not have noticed the difference except that Alex's buddy got his beer served in a normal glass and Alex got the thick-bottomed one. They conducted experiments involving pouring water between the different glasses and concluded that yes, Alex got 2 ounces less. When they complained, the manager said, "who said we served pints?" and said it was policy to only serve beer in 14 ounce glasses, and soda in 16 ounce glasses. Which might have been ok, except when the waiter first took their order, he specifically asked whether they would like 16 ounces or 23 ounces. 16 is not 14. Alex's letter, inside...

University Of California Hospital Publicizes 6,000 Patient Records While Mining For Prospective Donors

The Worst Landlords In The World

• Cutting a giant hole in one renter's floor
• Breaking into a tenant's apartment and pouring ammonia on their clothes, bedding, and electronics
• Cutting the support beams to a renter's apartment
• Illegally entering a renter's apartment and dismantling their furniture
• Turning off the water,power, and electricity to tenant's apartments

S.F. landlords charged with tenant terror [SF Gate] (Thanks to Paul!)

Arbitration Mill Sued By San Francisco

A San Francisco attorney has sued the National Arbitration Forum for being biased towards credit companies and ignoring consumer rights.

In 2004, the suit alleges, California resident Elizabeth Marcotte was hit with a $25,0000 award, plus $10,000 in attorneys' fees, in a credit-card collection case. But Ms. Marcotte allegedly wasn't notified about the arbitration, because she was served at an old address, even though she had notified the credit-card company of her new address. The NAF awarded the attorneys' fees without requiring proof that the debt collector actually incurred the fees, according to the suit. Ms. Marcotte wasn't reached for comment.

In another credit-card collection case, the NAF allegedly entered an award against California resident John Sheakley, without responding to his request to appear at a hearing and explain why he didn't owe the purported debt to a bank that was a predecessor of FIA Card Services.

San Francisco Orders Restaurants To Display Calorie Information, Industry Laughs

Vegetarian Complains About Chicken Fat In Rice-A-Roni. Response? Sent Free Recipe For "Prize-Winning Meatloaf"

Recently, I discovered that many of Rice-a-roni's products, even the one's I assumed to be vegetarian friendly, had meat byproducts in them. Granted, I can expect "Chicken and Broccoli" to have meat byproducts, but I've come to discover almost all of them do. Nearly all contain Chicken Fat. I wrote Rice-A-Roni a complaint, which can be found below, with there extremely helpful response! I was very pleased with their Customer Relations department for the time being. They wrote they'd send me a few coupons and such to try out their Kosher line, which can be vegetarian friendly. I just received the coupons in the mail. I opened the enveloped, with three coupons for Quaker Oats products. Here's the irony. They decided it'd be friendly of them to send a recipe that I could try out with their products. What recipe is sent, do you ask. A recipe for Quaker Oats "Prize-Winning Meatloaf."

Unruly Passenger Forces JetBlue Flight To Make Unscheduled Landing

The Best Alternate Airports In America

Heat Map Of Rental Prices Based On Craiglist Listings

As I started looking for places, I noticed everything that used to be for rent was now for sale due to the same foreclosure effect that happened to my landlord.

Shell Station Owner Raises Gas Prices In Protest Against Shell

There's a much deeper story here, and it begins with Oyster, a respected, self-made businessman who turned a single station into Oyster Petroleum, a profitable firm in Redwood City. Oyster is nobody's fool. Don't think he isn't well aware that the Chevron station across the street is selling regular for 70 cents less.

Cathay Pacific Airlines Lets Passengers Sit For 7 Hours, Then Cancels Flight

"While still on board, our cabin crew worked to ensure the comfort of passengers providing snacks, beverage refreshments and a hot meal. Many passengers were asleep on board as we provided refreshments and updates on the delay," the airline said in a written statement.

San Francisco Modifies The Age-Old Question: Paper Or Plastic?

The Plastic Bag Reduction Ordinance, written by Supervisor Ross Mirkarimi and Co., sponsored by six other supervisors, gives major supermarket chains with more than $2 million in annual sales six months to make the switch to biodegradable bags. Pharmacies and retailers with at least five locations have one year. Violators face fines of up to $500.

Virgin America Cleared For Takeoff

Virgin America, based in Burlingame, Calif., near San Francisco's airport, said yesterday that it was pleased by the ruling and hoped to start flights between San Francisco and Kennedy International Airport in New York by midsummer. Within nine months of beginning flights, it said it planned to serve Los Angeles, San Diego, Las Vegas and Washington.

Sprint's New Unlimited Voice, Messaging, Data, Internet Plan: $150