Samuel Adams Comes Through, Replaces Reader's Shattered $150 Super-Beer

Samuel Adams Comes Through, Replaces Reader's Shattered $150 Super-Beer

About a month ago, we published the story of a premium alcoholic beverage cut down in its prime–a bottle of Samuel Adams Utopias that broke near the end of its cross-country journey. Many of you were deeply concerned about the situation, and we’re happy to report that the folks at The Boston Beer Company came through–reader Z. now owns a beautiful new bottle. [More]

Sam Adams Offers Personal Note, Refund For Gross Spoiled Beer

Sam Adams Offers Personal Note, Refund For Gross Spoiled Beer

Ryan writes that he bought some Samuel Adams beer, but it wasn’t up to his expectations. That is to say that it tasted so bad, it made everyone who tried it physically ill. The grocery store wouldn’t offer a refund, so he decided to contact the company, receiving a refund and an unexpected personal reply. [More]