Groupon Provides Refund For “Secretly Mexican” Samsung TV

Groupon Provides Refund For “Secretly Mexican” Samsung TV

You may remember reader Rob, whose story we featured here a few weeks ago. Rob bought a smart TV from Groupon Goods. and then ended up plunged in a bizarre chain of events involving an imaginary warranty, four different countries, and some very odd claims about how Samsung products have no warranty when they’re sold online. We have good news to report: He’s been issued a refund. By Groupon. [More]

Samsung Insists Galaxy Note 4 Gap Is A Feature, Not A Flaw

Samsung Insists Galaxy Note 4 Gap Is A Feature, Not A Flaw

A phablet is a super-sized mobile phone that is more like a tablet. This fall, Samsung has released the fourth version of their Galaxy Note phablet, a much-anticipated device all over the world. As the first devices hit stores, some people noticed something odd: the phone has a gap between its screen and frame just wide enough to fit a piece of cardstock. [More]

Samsung Says My New TV From Groupon Is Secretly Mexican

Samsung Says My New TV From Groupon Is Secretly Mexican

Rob bought a TV from Groupon Goods, and found himself in a weird dilemma where Groupon promised that his new TV would have a manufacturer’s warranty. He had no reason not to believe them until something actually went wrong with the TV. Samsung told him a few different things: that they don’t warranty items bought online, or that his television came from Mexico or Canada. What? [More]

Samsung Suspends Work At Supplier Over Child Labor Concerns

Samsung Suspends Work At Supplier Over Child Labor Concerns

Last week, a group called out a Samsung supplier for alleged exploitation of child labor in a Chinese factory. This morning, Samsung announced that it has suspended its business with this contractor after its own investigation turned up some sketchy hiring practices. [More]

(Van in LA)

Group Of 20 Thieves Hit Samsung Factory, Grab Millions Worth Of Electronics

Like one of those heist movies starring a well-dressed, smirking George Clooney and his BFF Brad Pitt, a group of about 20 thieves overpowered workers at a Samsung factory in Brazil and managed to make off with about 40,000 phones, tablets, computers and other electronics. [More]

Samsung Gear Fit Wristband Causes Rash, Must Be Returned With All Accessories

Samsung Gear Fit Wristband Causes Rash, Must Be Returned With All Accessories

There are currently a lot of wearable fitness trackers on the market, locked in a battle for wrist domination. Reader Rob bought Samsung’s cool-looking Gear Fit a few months ago, and really likes it. Except for how some of the coating wore off the wristband clasp and he’s developed a mysterious rash on his wrist. [More]

Heathrow Airport’s Terminal 5 Turning Into Giant Two-Week Ad For Samsung

Heathrow Airport’s Terminal 5 Turning Into Giant Two-Week Ad For Samsung

UPDATE: A rep for Heathrow provided the following statement to Consumerist:
“Heathrow Terminal 5’s signage and passenger wayfinding has not changed. Samsung have rented advertising space in Terminal 5 with a tongue-in-cheek campaign using the line: ‘Terminal Samsung Galaxy 5S.'” [More]

Best Buy Continues Transformation Into Gadget Food Court With Mini Sony Stores

Best Buy Continues Transformation Into Gadget Food Court With Mini Sony Stores

Best Buy wants to stage a comeback, coaxing customers back into its stores with price-matching and promises of top-notch service. Maybe the most appealing idea that the chain has had is to transform itself into an electronics food court, featuring mini-stores from individual manufacturers. Last year, this plan started with Samsung and Microsoft, and next up are mini home theater stores from Sony. [More]

Samsung: “Limited Number” Of Galaxy S5 Phones Have Faulty Cameras

Samsung: “Limited Number” Of Galaxy S5 Phones Have Faulty Cameras

If you just bought a Samsung Galaxy S5 phone and are upset to find you can’t take photos with the darn thing? You’re not alone — Samsung says a “limited number” of the phones have a fatal flaw that renders the 16-megapixel camera useless. [More]

AT&T, Verizon, Sprint Disabling Samsung Galaxy S5’s “Download Booster” Feature

AT&T, Verizon, Sprint Disabling Samsung Galaxy S5’s “Download Booster” Feature

Isn’t it awesome when a smartphone manufacturer comes up with a really interesting feature, only to have it crippled by your wireless provider? That’s what has happened to the Samsung Galaxy S5’s “download booster” functionality that simultaneously pairs available WiFi and LTE service for more rapid downloads. It’s an interesting feature, but one to which AT&T, Verizon and Sprint customers won’t have access, at least at launch. [More]

White House Not Pleased With Presidential Selfie Used As Samsung Promo

White House Not Pleased With Presidential Selfie Used As Samsung Promo

As “selfie” has become a word that even your reclusive great-aunt knows, and everyone enjoys when celebrities snap pictures of themselves with their phones and act just like regular people. So while a picture that Boston Red Sox player David “Big Papi” Ortiz took of himself with President Barack Obama proved popular on Twitter, including on Samsung’s account. Ortiz has an endorsement deal with the electronics company. The President, needless to say, does not. [More]

Samsung Needs To Stop With The Sexist Marketing Already

Samsung Needs To Stop With The Sexist Marketing Already

Okay, the electronics industry in general isn’t known for its commitment to progressive views on gender. As Samsung has become a global brand, though, people are noticing the subtle and not-at-all subtle sexism of their advertising. [More]

Samsung Indifferent About Exploding Washing Machines

Samsung Indifferent About Exploding Washing Machines

Maybe my standards are low, but I do expect my home appliances not to explode. When that happened to one Missouri couple, they called up Samsung for help. Since the couple had owned the machine for 14 months, the warranty was up and Samsung didn’t particularly care. They had spent $1000 on the machine, and expected more from Samsung. [More]

(steakpinball)

Apple And Samsung Back In Court For Round Eleventy Billion Of Their Legal Fight

What’s happened once has happened before, and will happen again. Whether or not you ascribe to that kind of Battlestar Galactica/Rust Cohle on True Detective life view, it certainly feels like seeing Apple and Samsung in the legal ring again was inevitable. We’re on about round eleventy billion, give or take an eleventy, as the two head back to court today in a dustup over patents. Again. [More]

Buy A 4K TV Now If You Have Gobs Of Money And Like Kevin Spacey A Lot. Like, A Whole Lot.

Buy A 4K TV Now If You Have Gobs Of Money And Like Kevin Spacey A Lot. Like, A Whole Lot.

If you haven’t noticed by now, we’ve basically let Meg “I’m The Boss And What Happens In Vegas, Stays In Vegas” Marco loose on CES this week, where she’s sending on-the-ground dispatches about all things new and electronic. Her ramblings today took her to the various and sundry 4K TVs on display. So how jazzed do the TVs seem, compared to your usual 1080p resolution sets? “Jazzed as hell,” sayeth Meg. [More]

3D TV Is Dead. Will Glasses-Free 3D Resurrect It?

3D TV Is Dead. Will Glasses-Free 3D Resurrect It?

Three years ago at CES 2011, glasses-free 3D prototypes were everywhere (though they were incredibly underwheliming). It was supposed to be the holy grail that would finally make it worthwhile to have a 3D TV at home. Since then, others have declared that 3D TV is dead. Some manufacturers blame the glasses for 3D’s demise and are still hoping that glasses-free can breathe new life into the format. [More]

The curved sets in the LG booth at CES.

When It Comes To Curved TVs, Size Does Matter

Several TV manufacturers are showing off curved TV sets at this year’s CES. The notion is that these sets off the viewer a more immersive, theater-like experience in their homes. But after spending some time with these TVs, we can say it’s all a matter of size. [More]

Samsung Pushes Curved TVs, Connected Home Services At CES

Samsung Pushes Curved TVs, Connected Home Services At CES

Just about all the major TV manufacturers will be showing off Ultra HD (aka UHD or 4K) TVs at CES this week, but only one of them will have a 105″ curved behemoth drawing attendees like bugs to a huge, expensive bug zapper. [More]