Yesterday, we discussed the dual-edged sword that is the Domino’s Pizza Tracker — allowing customers to see exactly where their pizzas are at any given moment, but also highlighting that some employees just don’t give a hoot. But the ever-confident pizza chain has decided to ramp up the accountability, installing live cameras in at least one Domino’s store. [More]
A Salt Lake City McDonald’s drive-thru got an early wake-up call Sunday morning after a customer, furious to discover that he could only purchase *breakfast* items at 2am, retrieved a sawn-off shotgun from his trunk and fired twice at the drive-through window. No one was hurt in the incident, and it’s unclear if the guy was seriously jonesing for a QPC, or just insane. In either event, he definitely didn’t follow our protocol for complaint resolution, which always advises asking for a supervisor first before escalating.