It’s been awhile since we’ve heard anything about Groupon, but it appears the company — which has struggled with both unhappy customers and ticked off retailers — is trying to take a new tack. It’s launching a service called Freebies, which is exactly what it sounds like: A whole bunch of free stuff. [More]
Our power-shopping colleagues over at Consumer Reports don’t just test every product you can think of: they also keep track of what’s on the market and when is the best time to buy certain things. Looking over their November list, we wondered: what do Consumerist readers shop for during this month? [More]
There’s a very prominently featured sale on the website of Dick’s Sporting Goods for the next few days. It’s a pretty good deal: $20 off with a $100 purchase! Only reader Dave couldn’t figure out which items on the site were eligible for this promotion. He sought help from a customer service chat rep and learned the sad truth: only twelve items are part of this promotion. [More]
Even though selling your old smartphone to a local person through classified ads will probably net you the most money, that doesn’t mean you shouldn’t take safety measures. Here’s one example why: an Illinois couple were beaten and robbed of their phone plus $275 after they arranged a meetup over Craigslist. Two teens have been charged with the crime and are in jail. [More]
Retailers don’t need much of a pretext to send out online coupons: current events, real or made-up holidays, the weather: it’s all a good enough reason to send out an e-mail and then sit back and wait for the sales to roll in. That’s the apparent logic behind a Kohl’s sale dedicated to the newest, tiniest heir to the throne of the United Kingdom. [More]
Let’s be totally clear here: I have no idea if men are all suckers for flashy colors or whether women or more likely to read the fine print on a deal, no matter the color. But that’s exactly what a new study says — men get all “ooh” and “aah” when a deal is marketed in bright color, whereas women apparently take the time to suss out whether or not they’re actually getting a good price. [More]
Rob heard about a great deal at Target: the retailer was running a sale and an iPhone trade-in deal for one weekend only. He made a trip over only to find that the deal was on, but there were no AT&T phones to be had. [More]
Now that it’s summer, that means it’s time to sell your unwanted crap while sitting in front of your home. But how do you have a yard sale without a yard or a garage sale without a garage? Don’t worry. There are ways to sell your crap if you live in an apartment. [More]
Staples runs occasional sales where everything that you can cram in a bag gets discounted. “Hmmm,” writes reader Jack, “how many chairs or other furniture items do you think will fit in this Staples bag?” That depends on whether Staples has begun to outfit dollhouses and architectural models with office furniture. [More]
What’s that, you say? People just aren’t flocking to athletic equipment endorsed by Lance Armstrong since he admitted that his professional cycling career was full of doping and lies? That makes sense. That’s bad news if you’re Dick’s Sporting Goods, and half of the pricey fitness equipment you sell is Livestrong-branded. It is, however, great news for consumers. [More]
Whenever I throw away a coupon or decide not to take advantage of a sale, I tell myself that I’m saving more money by not buying the item in the first place. That is not exactly the approach that OfficeMax took when adding up the items in Tod’s cart. [More]
We’ve written before — most recently about JCPenney — about retailers who mark up the original price of an item in order to make the “sale” price look better than it is. Some may say this is harmless marketing, as the retailer is going to charge that price regardless. Others say it’s a deliberately deceptive act intended to lure consumers into thinking they are getting a deal. [More]
First JCPenney got rid of sales in favor of lower prices, then it fired its president, re-introduced some sales, then ditched the no-more-sales thing entirely, then started allegedly inflating retail prices to make sale prices look more attractive, then fired the CEO… Now some say that JCP is raising prices by upwards of 67% on some items, perhaps hoping that customers will use coupons to get deals (that aren’t really deals). [More]
It wasn’t that long ago that readers routinely wrote to us with joyful accounts of how Logitech replaced their pricey Harmony remote controls for free when something went wrong. Winning Harmony customers’ loyalty and gratitude isn’t a priority anymore, though. Along with their disappointing third-quarter results, Logitech announced late last month that they will be selling off their remote control and video security systems, and ending their lines of console accessories and speaker docks. Mike heard those tales of wondrous service from the past, and expected something similar when his replacement remote broke and needed replacing. [More]
Earlier this week, we showed you a picture of a clearance sign from a Michaels store that didn’t make a whole lot of sense. The yellow and black sign happily declared “CLEARANCE, 70% off,” but the fine print clarified that the clearance didn’t apply to clearance items. We get it if a “70% lowest ticketed price” clearance doesn’t apply to items on sale, but not to items that are on clearance in the first place. As it turns out, this sign seemed wacky because it is.
Tipster N. is a Michaels employee who stepped forward to defend truth, logic, and the craft mega-chain’s pricing policies. It turns out that reader Kim probably should have received 70% off the item, just because that’s how Michaels rolls.