(Karen_Chappell)

Sabre System Outage Causes Travel Snafus For Airlines Around The World

Travelers around the world faced flight delays and cancellations all because of one computer software outage that had the power to disrupt a plethora of airline reservations systems. When the Sabre system went down late last night, some airlines turned to good old-fashioned pen and paper to check in and board passengers. Just like in yore!
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Virgin America Is Pleased With Their New Reservation System

Virgin America Is Pleased With Their New Reservation System

Despite experiencing some of the inevitable hiccups from transferring a legacy system to a new one, Virgin America tells me that they’re overall “pleased” with how the reservation system transition they started on Saturday is going. [More]

Virgin America's Brand New Sabre Reservation System Hits Turbulence

Virgin America's Brand New Sabre Reservation System Hits Turbulence

Virgin America has hit some extreme turbulence ever since they switched to a new Sabre Airline Solutions reservation system on Saturday. Travelers are lighting up the inter-boards with complaints that they can’t make or change their reservations, and call centers are swamped, with customers having to wait over four hours on hold. [More]