NEW YORK, 8:08 AM, WED JUL 9 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

sabotage

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sabotage

T-Mobile CSR Lies About Making Changes To Account, Causes $75 In Overage Fees

Ric L. is having problems with T-Mobile's CSRs—specifically, they don't seem capable of actually making any changes to his account or recording anything about his calls, and when that leads to $75 in extra fees, they say they can't fix it and offer him "free" text messages. Ric says he suspects the CSR he talked to "takes the responsibilities of his job about as seriously as a cat with a ball of yarn," but we all know that's incredibly disrespectful to cats everywhere, who take their various activities quite seriously. Read Ric's email to T-Mobile after the jump. More »

1:59 PM on Fri Feb 22 2008
By Chris Walters
5,998 views, 57 comments

Latest by howie_in_az: This is one of the reasons I've started calling out through my GrandCentral account, which can record the conversation. It's a bit more of a hassle, but outweighing that hassle is the ability to say "well I just so more »

christmas

Dirty Elf Shuts Down Canada's "Write to Santa" Program

You may want to write your own letter from Santa to the kids this year. Canada Post has temporarily shut down their popular "Write to Santa" program, which delivers over a million letters to kids in Canada and elsewhere, while they track down the volunteer who's been sending out obscene letters to kids. More »

1:22 PM on Mon Dec 17 2007
By Chris Walters
3,575 views, 32 comments

att

Sabotage! AT&T Claims Time-Warner is Cutting Their Cables

"AT&T filed a lawsuit Dec. 8 in a district court in Bexar County, Texas, against Time Warner Cable's San Antonio division, alleging that the cable operator engaged in "a methodical invasion of facilities owned, operated and controlled by AT&T Texas" while installing voice service at apartments and other multiple-dwelling units in and around the city. In its lawsuit against Time Warner Cable in San Antonio, AT&T alleges that: "Cable technicians trespassed on AT&T facilities and cut or disconnected wires in network interface devices." More »

12:15 PM on Tue Dec 19 2006
By Meg Marco
179 views, 6 comments

Latest by n/a: Okay, there is probably some stupid misunderstanding here. In a Telco NID (Network Interface Device) you have two sides to it, the telco side and the customer side. To do a VOIP install, the leads running into each unit in more »