NEW YORK, 8:08 AM, WED JUL 9 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

sabotage

sabotage

T-Mobile CSR Lies About Making Changes To Account, Causes $75 In Overage Fees

Ric L. is having problems with T-Mobile's CSRs—specifically, they don't seem capable of actually making any changes to his account or recording anything about his calls, and when that leads to $75 in extra fees, they say they can't fix it and offer him "free" text messages. Ric says he suspects the CSR he talked to "takes the responsibilities of his job about as seriously as a cat with a ball of yarn," but we all know that's incredibly disrespectful to cats everywhere, who take their various activities quite seriously. Read Ric's email to T-Mobile after the jump. More »

christmas

Dirty Elf Shuts Down Canada's "Write to Santa" Program

You may want to write your own letter from Santa to the kids this year. Canada Post has temporarily shut down their popular "Write to Santa" program, which delivers over a million letters to kids in Canada and elsewhere, while they track down the volunteer who's been sending out obscene letters to kids. More »

att

Sabotage! AT&T Claims Time-Warner is Cutting Their Cables

"AT&T filed a lawsuit Dec. 8 in a district court in Bexar County, Texas, against Time Warner Cable's San Antonio division, alleging that the cable operator engaged in "a methodical invasion of facilities owned, operated and controlled by AT&T Texas" while installing voice service at apartments and other multiple-dwelling units in and around the city. In its lawsuit against Time Warner Cable in San Antonio, AT&T alleges that: "Cable technicians trespassed on AT&T facilities and cut or disconnected wires in network interface devices." More »