His response was “Whatever, somebody needs to come deal with this because I’m about to go off…”
This telemarketer has had it up to here with all of you people at home hanging up on her every time she needs to sell you something! Randall Whited in Austin, Texas, received an earful recently, when he answered the phone shortly after hanging up on the unnamed telemarketer.
Forget about those dowdy old-school Olympics. What we need is an international competition to see which airline can suck the most, since everyone is getting so good at it. In the category of Random Rudeness, this AirTran agent and her equally hostile supervisor would have a good shot at the gold—especially since they aimed their hostility at a honeymooning couple.
Christine learned an interesting bit of in-flight trivia on her recent United flight: those little call buttons are for emergencies only. What’s more, the flight attendants can psychically sense when it’s an emergency and when you’re just foolin’ with them, and they’ll ignore you if they suspect you’re just going to ask for water. And no, needing to take sinus medicine to prevent clusters of needle-explosions going off in your skull during descent is not an emergency, so go back to your seat.
Seen and heard on Friday at the UPS store in Park Slope, Brooklyn:
With all the customer service horror stories we post, you’d think businesses in the United States have lost the ability to treat their customers with respect—and by and large, you’d be right.
A legally blind New York woman sued several fast food restaurants for ridiculing her when she asked for help reading their menus, but a federal judge threw out the suit on the grounds that “ADA laws don’t regulate ‘rudeness or insensitivity’ of workers.” Last week, however, an appeals court overturned that ruling and now the suit—” believed to be the first of its kind—could go before a jury this year.”
Here’s some depressing news: US companies increasingly export products that do not meet our safety standards, says the Washington Post.
According to the Associated Press, an American Airlines flight was grounded after passengers complained about 6 men who were speaking Arabic. The men had been hired by a company called Defense Training Systems to train Marines at Camp Pendleton.