Consumerist
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airplanes
A Visual Primer On Airplane Etiquette
Here are 14 photo illustrations from Australia of jerk-like behavior on airplanes, for those of you who aren't creeped out by the weird "lets use clones" art direction of the piece. The weirdest tip is that it's apparently okay to kick your fellow passenger in the crotch if you're certain you can do it without waking him up, but hey, that's Australia for you.
"Gallery: Seat etiquette" [News.com.au]
(Photo: Eric Auld) -
Philosophical questions
When Someone Is Being Rude On An Airplane, Why Don't You Say Something?
The NYT has a "Frequent Flier" column from personal finance adviser to the chronically irresponsible, Larry Winget. In it he describes being the sole person on the plane to say what everyone is thinking. More » -
sad stories
Lowe's Ignores Your Mom Until She Gives Up
Here's a story that made us sad. Reader Mary's mom went to Lowe's to buy a mailbox, and was ignored until she finally got so frustrated that she gave up and just left, in tears. Don't cry, Mary's mom. We will not ignore you. More » -
manners
Pennsylvania Training Its State Liquor Store Employees To Be Nicer
If you buy your devil juice from Pennsylvania, you might notice a difference in the way you're treated starting later this month. Pennsylvania is spending $173,000 to train employees of its state-owned liquor and wine stores to be more polite, reports PhillyBurbs.com: "The board wants to make sure clerks are saying 'hello,' 'thank you' and 'come again' to customers coming in for wine and liquor." More » -
Remember the father and son team who cut in line at Walmart, then threatened an off-duty police officer with bodily harm, then were arrested? They've been charged with battery, and the off-duty cop has been cleared. A police investigator said, "The [Walmart] video supports [Officer] Kirby's version of what happened." [Indy Star] (Thanks to David!)
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walmart
Father & Son Cut In Line At Walmart, Go To Jail
When 26-year-old Edward Pluhar Jr. decided to walk past the people waiting in line at Walmart's customer service desk over the weekend, he probably didn't expect one of the men he dissed to confront him over it. What he and his father really didn't expect, however, was for the guy to be an off-duty police officer who doesn't appreciate being threatened. More » -
bad consumer
A Plea For Treating Employees And Fellow Shoppers With Politeness And Compassion
As you scramble to redeem gift cards and return unwanted items, we remind you that honey attracts more flies than vinegar, tart words make no friends, and please stop dropping F bombs in crowded stores. -
walmart
Walmart Employee Hates New Trash Cans, Will Throw Yours If You Set It Near Him
Ricky had a bizarre run-in with "Larry" at his local Walmart, where he was shopping recently with his mother, who needed a new trash can. While Ricky browsed the automotive accessories counter, his mom did mom things in the silk flower department, and she left her new trash can next to Ricky's leg while she wandered off. It turns out, you do not leave trash cans anywhere in Larry's line of sight if you know what's good for you. More » -
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cvs
CVS Employee Calls Customer A 'Fucking AIDS Freak'
Check out this stunning exchange between a Philadelphia CVS employee and a customer:
His response was "Whatever, somebody needs to come deal with this because I'm about to go off..."
"You're about to 'Go off?', I asked him."Do you really think that's the best thing to say to a paying customer?"
And at this point, with his back turned to me, the young man muttered "Fucking AIDS freak."
Read J's full story of how it got to this point, and CVS' meager response, below.
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telemarketers
Angry Telemarketer Calls Back, Chews You Out For Hanging Up
This telemarketer has had it up to here with all of you people at home hanging up on her every time she needs to sell you something! Randall Whited in Austin, Texas, received an earful recently, when he answered the phone shortly after hanging up on the unnamed telemarketer. More » -
airtran
AirTran Agent Screams, Curses At Travelers While Supervisor Looks On
Forget about those dowdy old-school Olympics. What we need is an international competition to see which airline can suck the most, since everyone is getting so good at it. In the category of Random Rudeness, this AirTran agent and her equally hostile supervisor would have a good shot at the gold—especially since they aimed their hostility at a honeymooning couple. More » -
travel
United Flight Attendant Says Call Button Is For Emergencies Only
Christine learned an interesting bit of in-flight trivia on her recent United flight: those little call buttons are for emergencies only. What's more, the flight attendants can psychically sense when it's an emergency and when you're just foolin' with them, and they'll ignore you if they suspect you're just going to ask for water. And no, needing to take sinus medicine to prevent clusters of needle-explosions going off in your skull during descent is not an emergency, so go back to your seat. More » -
bad employees
The Worst UPS Store Employee In Brooklyn
Seen and heard on Friday at the UPS store in Park Slope, Brooklyn: More » -
mea culpa
Rite Aid District Manager Successfully Handles A Customer Complaint
With all the customer service horror stories we post, you'd think businesses in the United States have lost the ability to treat their customers with respect—and by and large, you'd be right. But every once in a while we get a tip that proves that there are still intelligent, competent people out there who can answer a customer's complaints forthrightly and honestly. That happened over the weekend with Dancing Deer and their shiv-in-the-Blondie incident, and now comes this story of a Rite Aid pharmacy district manager in Seattle and his band of idiots at a specific store. More » -
ada
Legally Blind Woman Sues Fast Food Restaurants For Rudeness
A legally blind New York woman sued several fast food restaurants for ridiculing her when she asked for help reading their menus, but a federal judge threw out the suit on the grounds that "ADA laws don't regulate 'rudeness or insensitivity' of workers." Last week, however, an appeals court overturned that ruling and now the suit—" believed to be the first of its kind—could go before a jury this year." More » -
us hypocrisy train
US Sends Substandard Products Overseas
Here's some depressing news: US companies increasingly export products that do not meet our safety standards, says the Washington Post. More » -
unruly passengers
American Airlines Flight Grounded After Passengers Complain About Men Speaking Arabic
According to the Associated Press, an American Airlines flight was grounded after passengers complained about 6 men who were speaking Arabic. The men had been hired by a company called Defense Training Systems to train Marines at Camp Pendleton. More »
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1-17 of 17 for "rudeness"
