In spite of the fact that more than 200 million numbers have been placed on the National Do Not Call Registry, robocalling telemarketers are continuing to either ignore the list or find ways around its restrictions. But the FCC is set to unveil new rules that would shrink the size of those loopholes. [More]
Andrew is plagued by robocalls.The thing is, they’re not for a political candidate or a shady credit card scam. The calls are coming from Alamo/National Rent-A-Car, and Andrew has no idea why. He’s never rented a car from them, but that hasn’t stopped them from robocalling. A lot. [More]
Sarah noticed after a visit to the pharmacy that the technician had failed to charge her for one of her prescriptions. It’s difficult for her to get into town from her college campus, so she figured because it’s the store’s error, she’d let it go. Karma does not agree, and has sent swift and annoying punishment down for Sarah. She must pay for the prescription, or the CVS system will robocall her several times per day reminding her to pick up the prescription. [More]
Best Buy is a “valued business partner” of Verizon. That’s why they handed over their customer list to Best Buy so Big Blue could call up Verizon customers eligible for new phones and encourage them to upgrade. At Best Buy, naturally. This happened to Mary, and she wonders whether anyone out there might have assumed that they had to upgrade at Best Buy. [More]
When you get robocalls from your wireless carrier telling you to call customer service regarding your account, and the calls aren’t a scam, someone at customer service should know what the hell the robocalls were about. Not necessarily. This week, some mysterious force within the AT&T customer service system was desperate to get in touch with Rohit, but no one could tell him why. [More]
Parker is a reluctant Comcast customer. Comcast would like Parker, and many other companies, to upgrade their service. Unfortunately, someone at Comcast believes that the way to convince customers to do this is to robocall them daily: even if they ask to be taken off the list. [More]
Political robocalls annoy the hell out of just about everyone, but on Election Day Eve this year in New England, things somehow got even worse. A barrage of last-minute automated calls to voters in New Hampshire and part of Massachusetts actually took down Comcast’s phone network. “Between 5:30 pm and 7pm, whenever I tried to call out on Comcast VOIP the phone either would not dial or there would be a message saying all circuits were busy,” writes David, who lives in the affected area. “I know – I should cancel the landline!” Only if the robocallers have your number. [More]
Matt isn’t big on text messaging, which is why he says Verizon has assaulted him with robocalls to get him to get in on the labor-intensive, thumb-cramping, erratic driver-inspiring phenomenon. [More]
So, all telemarketing robocalls magically vanished a few months ago when the FTC banned them, right? Um, not quite. There are still companies out there exploiting their metallic minions in the name of feeding deceptive information to consumers. This month, the FTC filed suit against three companies that were pumping out “hundreds of thousands or even millions” of calls offering questionable interest-rate reduction services. [More]
Today the FTC banned pretty much all telemarketing-based robocalls starting Tuesday, September 1st, 2009. At that point, “violators will face penalties up to $16,000 per call,” notes the Los Angeles Times.
It took three calls from CVS’ automated reminder service for me to realize what was going on: CVS Pharmacy was refilling our prescriptions without our asking for them to be refilled, and then their automated dialer was calling us to notify us that we had a prescription waiting. Nobody in my family requested to have a prescription refilled, yet three times CVS called us to tell us to come and pick up our prescription.
Spammy “discount health care” pitches are hated by anyone who owns a fax machine, but now scammy health insurance vendors have taken to robocalling people, too. Reader Dustin was annoyed enough that he decided to track the calls to their source.
“Oh hell no!” Federal District Judge John F. Grady told a marauding group of car warranty robocallers who managed to annoy pretty much everyone over the past few months. The judge slapped two Florida companies with an immediate restraining order and froze their assets, which should be enough to finally end those maddening robocalls.
Our favorite congressman, Mike Doyle (D-PA), is also fed up with the robocalls telling him his car warranty is about to expire. For those keeping track, that’s two elected officials that these robocalllers have illegally called recently. If the internet doesn’t take them out first, hopefully our public servants will. Thanks, Kenneth!
Verizon continues its recent campaign of turning robocallers into charitable contributions, this time by settling a lawsuit against two of the companies behind those awful car warranty calls. Last time it was for $25,000; this time it’s for $50,000, all of which is being donated to the Joyful Heart Foundation, which Wireless Week describes as “a nonprofit devoted to empowering survivors of sexual assault, domestic violence and child abuse.”