drugstore game
Mitchell wrote to us complaining about Walgreen's decision to cancel its EasySaver Rebate program, where customers could submit multiple rebate requests at once and get the money back along with a 10% bonus applied to a gift card. Although the program is no longer with us, it's still very possible to game the reward/discount systems at
Walgreens and other chain drugstores to accumulate huge savings. Sometimes you can even make money back.
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coupons
- Shoebuy: 20% off with coupon code EMLJULYFOURTH08
- Rite Aid: Special Deals (Cheap, Free after Rebate, or Make $)
- Amazon: Deals on Vittles Vaults pet food containers, like the 30 lb pet food Vittles Vault II for $5.84 (down from $22.99)
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- Puma.com: Save an Extra 20% off All Shoes & Apparel Orders with Coupon
- Geeks.com: Motion M1300 12.1-inch Tablet PC $340 with Coupon
rite-aid
Rebecca got one of those calls from her mother that everybody dreads. "Is there anything you think you should tell me?" her mother wanted to know. Rebecca's mom got a piece of junk mail with Rebecca's first name and her boyfriend's last name and was under the impression Rebecca had snuck off for a Vegas wedding. She hadn't. After Rebecca calmed her mother down, she tried to figure out how Rite-Aid, where both had worked for a time, had merged her name and her boyfriend's. When Rite-Aid gave her the run around, we advised Rebecca to try an
EECB to get some answers. Read her email, inside.
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cvs
Back in March, New York Attorney General Andrew Cuomo's Office started an undercover investigation into all major drug store chains in New York State. The AG's Office uncovered what they describe as an "egregious" pattern of selling expired products at two chains,
Rite Aid ad CVS.
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safety
Virginia police are unable to track down the creep who grabbed Michael's wife in a
Rite Aid parking lot because Rite Aid is refusing to hand over its security tapes. Even worse, the store manager apparently knows the creepy grabber guy and is also refusing to help. Michael wrote to Rite Aid's corporate office begging them to cooperate with law enforcement. He hasn't heard back in two days.
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mea culpa
With all the customer service horror stories we post, you'd think businesses in the United States have lost the ability to treat their customers with respect—and by and large, you'd be right. But every once in a while we get a tip that proves that there are still intelligent, competent people out there who can answer a customer's complaints forthrightly and honestly. That happened
over the weekend with Dancing Deer and their shiv-in-the-Blondie incident, and now comes this story of a Rite Aid pharmacy district manager in Seattle and his band of idiots at a specific store.
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robotripping
So for a while there local newscasts were soberly worried kids drinking cough medicine that only contained dextromethorpan (DXM). It seems that children of all ages were guzzling bottles of it in order to go on a cheap hallucinatory journey.
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complaints
I recently had a change in health benefits and Pacificare was the provider. I am using the corporate names because it is unconscionable what they have done and I do not wish to protect the guilty. To be brief my wife suffered a stroke 3 years ago and takes seizure medication 5 times daily. Our transition in coverage was changing from being on my employer's plan to Cobra, no benefits were changing! My wife happened to have only a 1 day supply of medication when we were making this transition. We told the benefits administrator and they said we could overnight the paperwork and payment to them and they would then send the information to Pacificare marked "rush," which in this case seems to mean mark it rush so you feel better but we don't care we have a process...
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pharma
According to JD Power and associates survey of pharmacies, that blight on New York City, Duane Reade, placed last in the rankings of chain pharmacies. From the WSJ Health Blog:
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