Consumerist
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followups
TigerDirect Apologizes For Unlawfully Detaining Customer For Refusing To Show Receipt
The manager of the TigerDirect that unlawfully detained reader Shaneal Manek for his refusal to show a receipt called him this afternoon and apologized for his store's behavior. Shaneal told The Consumerist by phone that Tony, the store manager, pledged to retrain his staff on proper procedures and that they wouldn't retain the services of the security guard involved in the dispute.
Earlier, we spoke with Tiger Direct Executive Vice President Richard Wallet, who confirmed the receipt dispute incident did occur, and cast doubts on Shaneal's version of the events. More »
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