A group of senators raised concerns Tuesday that a new airfare comparison shopping system currently being developed could lead to unfair discrimination practices based on information the airlines receive from customers. [More]
During 2014’s recallapoalooza federal regulators revealed that the average completion rate for a vehicle recall was just 75%. While some consumers might not be aware their car has a safety issue, others simply put off the needed repairs. A new bill introduced in the Senate Monday aims to make sure potentially dangerous vehicles aren’t on the road, by requiring fixes be completed before registration renewals are granted. [More]
Senators Chastise Govt. For Making Money Off Struggling Student Loan Borrowers, Not Offering Enough Relief
For several years now the government has offered federal student loan forgiveness programs aimed at helping borrowers to avoid defaulting on their debts. While recent reports have shown that the popularity of the programs has exceeded expectations, a group of six senators say the Department of Education could do more given the billions of dollars in payments it receives from federal loans each year. [More]
Earlier this year, GM issued a massive recall of nearly 1.4 million vehicles due to problems with the ignition switch. GM apparently knew about those problems — which have caused several fatalities — for up to thirteen years before issuing the recall, and reportedly also ignored piles of consumer complaints in that timeframe. Consumers’ entirely predictable lawsuits against GM have already begun, but those lawsuits are facing a big potential snag. [More]
Are CVS and Walgreens price gouging on liquid Tamiflu? The attorney general of Connecticut’s office says the AG, Richard Blumenthal, has “received information suggesting that some pharmacies have charged substantially increased out-of-pocket prices for Tamiflu, in some cases as high as $130 or more. He has also heard that some retailers may be purchasing capsules of higher-dosage Tamiflu from distributors and remarketing it as liquid-form lower dosages at greatly inflated prices.” [More]
A Connecticut mall has to pay $259,000 in settlement fees to consumers who bought gift cards that had monthly inactivity fees.
Someone ring a bell because Connecticut Attorney General Richard Blumenthal has just sued Countrywide (and, of course, Bank of America) for deceptive lending practices. They’re seeking damages of $100,000 for each violation, as well as “up to $5,000 per violation of state consumer protection laws, disgorgement of all ill-gotten gains and an order compelling the company to cease its illegal practices.”
“Competing by cheating has become a way of life for … many of these corporations, many of the most reputable of them. Because it’s done by AT&T, MCI, or Sprint, people are reluctant to use that word, but when all is said and done … these are scams.”
Once again a reader contacts us to complain about Best Buy misleading their customers with an in-store only website that looks identical to the “real” website—except for the prices.
Best Buy still uses a secret internal website to deceive customers, according to the L.A. Times. The website appearing on in-store kiosks resembles Best Buy’s official site in every way, except for the prices. Connecticut Attorney General Richard Blumenthal was surprised to hear that his investigation failed to end Best Buy’s bait-and-switch, telling the L.A. Times: “We thought Best Buy had addressed this. That’s what they said to us. Apparently that’s not the case.” A tipster in Virginia also reports the continued existence of the secret website.
The court ordered the White House to examine why it continues to consider light trucks differently than cars. Regulators made a distinction between cars and light trucks decades ago when most trucks were used for commercial purposes.
AOL has avoided what was certain to be an entertaining court battle by settling with 48 states and the District of Colombia over allegations that it made it, uh, difficult to cancel for the many customers who were fleeing to broadband.
Over 700 tubes of poisonous counterfeit toothpaste were seized in Connecticut, according to The New York Times. The toothpaste is flavored with diethylene glycol, a sweet-tasting chemical more commonly found in anti-freeze. It can cause liver and kidney damage if swallowed.