Rewards

frequent flier perks
Meet United Airlines' Less-Valued Customers!
We understand that airlines have to bend over backwards to attract and retain lucrative business travelers. We get it. Sadly, it seems that some airlines are running out of obsequious language that manages not to be insulting to the "rest of us." More »

2:37 PM on Mon Nov 10 2008
By Meg Marco
16,656 views, 74 comments

Most discussed Mr. Kite: Give me a break. Of COURSE you are a less valued customer. You fly once, maybe twice a more »
insiders
Best Buy ~~Trained Me~~Possibly Trained Other Employees I Heard About To Commit Credit Card Fraud, And 4 More Bad Things
A commenter to our Worst Company in America nominations picked Best Buy, his employer of six years, to win it all. His reasons, including the credit card fraud, phony bundling scams, and other schemes ~~they made him do to keep his job~~ he heard rumors about happening at other Best Buys, inside. UPDATE: The original commenter has contacted us to say that these things did not actually happen to him and he was not trained to do them by Best Buy. Rather, he heard about them happening at other Best Buys or read about them in other Consumerist articles, and, in a pique of anger, wrote a long comment that remixed all this information together and framed it as if it happened to him. Consumerist regrets the error, and the commenter has been banned. More »

3:42 PM on Tue May 13 2008
By Alex Chasick
31,823 views, 114 comments

Latest by poddys: 2 weeks ago I bought an iPod for my girlfriend from bestbuy.com. I used a CJ (Commission Junction) affiliate link on more »
check your receipts
Check Your Starbucks Receipts, You May Be Getting Screwed Out Of Free Refills, Syrup
Over at Racked, a reader is reporting that despite taking advantage of Starbucks new "reward card" they were being screwed out of the promised free syrup. What's up with that, Starbucks? More »

11:43 PM on Wed May 7 2008
By Meg Marco
7,482 views, 48 comments
checkout
Iowa Best Buy Won't Sell To You Unless You Sign Up For Rewards Card?
Frank says he wasn't allowed to complete his purchase at a Best Buy in Des Moines, Iowa unless he signed up for their Rewards card: "He called over his supervisor. In a rather harsh manner, she told him that everyone purchasing items is now required to sign up for a rewards card." Sounds like somebody had a quota to meet! More »

10:25 AM on Tue May 6 2008
By Chris Walters
15,131 views, 94 comments

Latest by icust298: Drew29, luckily we have the internet or I'd be forced to pay for overpriced equipment at Best Buy all the more »
good customer service
Customer's EECB To Best Buy Scores Direct Hit—Rewards Glitch Is Fixed, Plus Here's $75
A few weeks ago, Zach emailed us to say that his Rewards Zone Mastercard hasn't worked properly in the five months he's had it, and no one at Best Buy had been able to help. We pointed him to our Guide To Fighting Back, and he responded tonight with an update. More »

11:01 PM on Wed Apr 23 2008
By Chris Walters
4,245 views, 9 comments

Latest by rouftop: I wouldn't tag this "Good Customer Service." If you have to use an EECB, that means that the company more »
saving money
Save On Medical Expenses With Healthcare Credit Cards
Citibank and Bank of America both offer special credit card programs based on health and medical expenses. If you're disciplined about not carrying revolving debt, and you have recurring medical expenses, they can help reduce your total cost over a year. Bank of America's cards are point-based programs—if you've got Aetna insurance, you can accumulate points that you can turn into "cash direct deposits to a health savings account, or other standard rewards." Caremark members can redeem points for awards only, although BoA's standard awards catalogue "includes health and wellness products like fitness equipment and blood pressure monitors." More »

12:51 PM on Mon Jan 28 2008
By Chris Walters
1,239 views, 10 comments

Latest by Imaginary_Friend: @rhombopteryx: Exactly! CC Customer Service: "...and, incidentally, during our periodic review of your account, we felt that your spending habits indicate more »

personal finance
6 Reasons To Keep More Than One Credit Card
Keeping a second credit card won't lead to financial ruin, and may prove useful in several situations. Bankrate offers six reasons to stash away a spare card. More »

2:10 PM on Sat Jan 19 2008
By Carey
11,633 views, 62 comments
borders
Congratulations, You've Earned $0.00 Borders Bucks!
Remember Allison? Borders refused to sell her a copy of Harry Potter without a plastic bag to serve as a proof of purchase. Allison recently received an email from Borders inviting her to print out a certificate to redeem $0.00 Borders Bucks. How ~~lucrative~~ wasteful. Allison writes: More »

12:35 PM on Sat Nov 3 2007
By Carey
7,734 views, 31 comments

Latest by Meiran: @Jim (The Canuck One): "put it, they're just peons. Who knows, it might be in the manual they HAVE to more »
frequent flyer
US Airways Rewards Customers By Threatening To Charge Them $25 For Inactivity
A reader has forwarded us an obnoxious notice from US Airways that explains how they "reward" their frequent flyer program members: by charging them $25 if they're not active enough. So what are the best ways to remain active without spending $25 or making an unnecessary ticket purchase? More »

8:58 AM on Tue Oct 9 2007
By Chris Walters
5,979 views, 14 comments

Latest by Trackback: Over at the Consumerist, they posted a reader complaint that US Airways was sending out letters to Dividend Miles members more »
Don't buy grades from your kids, cautions Kiplinger—it's a slippery slope, and confuses the issue, which should be about achievement and investing in the future rather than turning eduction into a Rewards Program that will eventually run dry or lose its appeal. [Kiplinger]

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