United's Executive Customer Service Saves Your Honeymoon

United's Executive Customer Service Saves Your Honeymoon

Nathaniel is a Milage Plus member with United who has been saving his miles in the hopes of cashing them in for two tickets to Ireland for his honeymoon. When he finally got enough miles, he called United to book his reward seats and got a nice “talking to” by their customer service rep for not booking far enough in advance.