Some Workers Step Up, Love Working On Thanksgiving

Some Workers Step Up, Love Working On Thanksgiving

While many commentators (this site included) have complained about the ascent of Brown Thursday and how the shopping frenzy has gradually devoured the holiday once known as Thanksgiving, perhaps we’re being unfair. There are workers who enjoy spending Thanksgiving Day on the job, and who volunteer for duty. [More]

(Ron Dauphin)

Best Buy Is Actually Managing This Whole ‘Turnaround’ Thing

We haven’t featured very many reader complaints about Best Buy on this site in the last year or so. Is that because people aren’t shopping at Best Buy at all anymore? Surprisingly, no. Best Buy is doing great, thank you very much, having convinced enough customers to quit showrooming and actually buy things there. [More]

(Nicholas Eckhart)

Employee’s Daughter Asks Kmart To Give Mom Some Time Off On Thanksgiving

Should stores be open on Thanksgiving Day? While some businesses, such as hotels, gas stations, airlines, and even restaurants must be open to keep civilization running and make sure other people can get to their destinations and enjoy their holidays. Yet many non-essential businesses are open. Like Kmart. The child of one Kmart employee is unhappy about this, and wants the store to consider maybe giving her mom, a 21-year employee, the day off. [More]

Report: Amazon Will Open A Real-Life Store In Manhattan

Amazon's new neighbor. (Joel Zimmer)

Back in the 1920s, catalog retail giant Sears opened massive spaces in major cities that served as combination retail stores and regional distribution centers for catalog goods. These centers closed in the ’80s and ’90s, but now online retail giant Amazon.com is following the same pattern in a tiny way, opening a combination retail store and pick-up center in New York City, across the street from the Empire State Building. [More]

(Ben Schumin)

Army Of Consumers Get Paid To Snap Smartphone Pics In Stores

Sure, companies might pay retailers for favorable placement or fancy displays for their products, but how do they know whether those ads are working or the displays are set up as requested? Every day, there’s a flood of customers walking past those displays carrying tiny computers with good quality cameras on them. What do those two things have to do with each other? [More]

(Penn Cann Mall)

Bankruptcy For RadioShack Is Probably Unavoidable

Wall Street analysts, the people who make big bucks keeping track of these things, say that bankruptcy for Radio Shack is probably inevitable. They were saying that after the retailer announced its quarterly results yesterday, losing money for the tenth straight quarter in a row. [More]

(Nicholas Eckhart)

The Afterlife Of America’s Dead Malls

When a mall dies, what happens to its corpse? If the mall failed because of too much competition, renovating the mall space and building a new one doesn’t make a whole lot of senese. As America deals with the massive carcasses left over from the heyday of in-person commerce, dead malls are being re-used in many ways: some that you might expect, and others that you might not. [More]

The Fashion Industry Wants To Make Buying Ill-Fitting Clothes Easier

The Fashion Industry Wants To Make Buying Ill-Fitting Clothes Easier

When you order clothes online, do you order two different sizes, figuring that one will fit you and you can take the other back? Joke’s on you, over-ordering person! That consumer behavior is one of the reasons why women’s clothing manufacturers are switching clothes from numbered sizes to small, medium, and large. [More]

Barnes & Noble Might Have Smaller Stores, Still Won’t Price-Match Own Website

Barnes & Noble Might Have Smaller Stores, Still Won’t Price-Match Own Website

It’s pretty intuitive that you don’t need a lot of retail floor space to sell e-books. Even a display of e-reader gadgets doesn’t take up as much room as shelf after shelf of books. that’s why absolutely no one should be surprised that Barnes & Noble might be considering stores with a smaller footprint. [More]

Sears Hometown Store Owner Refuses To Open On Thanksgiving Day

Sears Hometown Store Owner Refuses To Open On Thanksgiving Day

A Sears Hometown franchise owner is standing up to her corporate overlords and refusing to open on Thanksgiving. Opening their doors at 6 A.M. on Black Friday? Sure. No Brown Thursday at her store, though.  [More]

(formatc1)

Amazon Moves Right Into Suppliers’ Warehouses To Get Toilet Paper To Us Faster

Do you buy toilet paper, diapers, and shampoo over the Internet? Very few Americans do: about 2% of all non-food household staples are sold online. Amazon.com wants to change that. To make it cheaper and more convenient to ship bulky staples to your doorstep, Amazon has started to put their own mini warehouses right inside their suppliers’ facilities. [More]

Full disclosure: This is the doll I used to leave in my chair at my previous job while I went out shopping in the afternoon.

CEO Equates Bricks-And-Mortar Retail With Sex, Says Neither Are Going Away

While some futurists predict an end to bricks-and-mortar retail shopping, with everyone shopping online and getting their purchases delivered (or 3-D printed) to their homes, there are an awful lot of people who still enjoy the experience of going out to the store and getting their shop on. And one retail tech CEO thinks that, like other human desires, the availability of the Internet can’t fully sate this lust for real-world shopping. [More]

(Buzzfeed)

Are the highlights in your hair sunkissed and subtle with complementary shading? Then maybe you can work for Abercrombie & Fitch. But those of you with “chunks of contrasting color” can go work at a store that doesn’t think plus-size consumers are the “not-so-cool kids.” [via Buzzfeed, which has many other details from the Abercrombie employee handbook]

(MPD01605)

Walmart To Offer Employees’ Domestic Partners Health Insurance In 2014

This week, Walmart employees will receive a postcard in the mail with news that could be irrelevant or that could be life-changing. At the beginning of next year, the company will join most of the rest of the Fortune 500 in offering health, vision, and dental insurance benefits to the domestic partners of employees who are eligible. [More]

(kramerst)

Target Expands To Canada, No One Really Likes It

Target opened its first stores in Canada earlier this year and plans to take over some now-closed Zellers locations. Now that it’s about six months into their tenure north of the border, how are they doing? Canadians aren’t really warming to Target, as it turns out. [More]

(computermachina)

Why Does Everyone Love Costco So Much?

There aren’t a lot of shining successes in American’s most recent recession, but one company that has done well and even managed to grow is Costco. Why is that? The traditional wisdom is that customers love the prices and selection: for Consumerist readers, it’s also the return policy and the warranty extension. What’s the deal with why we love Costco so much? [More]

(Michelle Rick)

Kate Spade Store Demands Proof I Didn’t Steal My Wallet Before Repairing It

The zipper on Ali’s Kate Spade wallet would no longer zip. She likes the wallet, so she checked whether the company would repair it for her. They would! Yay! She made plans to bring it to the Kate Spade store at her local mall and send it off for repair from there. Only the store manager wouldn’t accept the wallet without some kind of proof that she had bought it…with an implied “proof that she hadn’t stolen it.” Only here’s the funny thing: she writes that when her friend walked in the store and handed over the wallet for repair, she was not asked for a receipt or any proof. Oh, incidentally: Ali is black. Her friend is white. [More]

(bluwmongoose)

Survey Says: Retail Workers Feel Least Connected To Employers

While there are plenty of people working in all levels of retail who want to do a good job, a new survey shows that only half of U.S. retail workers have the sense that they are even moderately engaged with their jobs. [More]