retail-renting
Wash Your New Clothes In Case Someone Wore Them And Returned Them
(Photo: Robert S. Donovan)
Home Depot Sells You A Used Battery Pack, Manages Not To Accuse You Of Fraud
Here's a happy story from someone who bought a "Box of Crap" (this is what we call a box that looks new, but contains the wrong item or a used item, due to return fraud). Instead of accusing reader Ryan of some sort of crime, Home Depot simply issued him a gift card. Hooray! More »
Manager Defends Retail Renting As Valuable Sales Tool
A former camera store manager came forward to defend retail renting as a common tactic that helps drive sales. Retail renting is when a customer buys a pricey item like a prom dress with the intention of returning it later. Our completely unscientific poll shows that 70% of you disapprove of retail renting, but our tipster insists that it is a victimless crime and a valuable sales tool. Our enlightening chat with the former manager, inside. More »
Is Retail Renting Ethical?
The Boston Globe has an interesting article in which they attempt to explain the phenomenon of "retail renting" or "wardrobing"--where consumers buy items with the intention of returning them when they're done with the prom or the meeting or whatever. The article blames a mix of influences, including the economy and celebrities who obviously borrow many of their fancy gowns and jewelry. More »
