Does "One Coupon Per Customer" Apply To Couples Making Individual Purchases?

Does "One Coupon Per Customer" Apply To Couples Making Individual Purchases?

Liz is wondering what’s going on at her local Hobby Lobby. She’s a professional doll maker and she buys a lot of supplies from the craft store chain every month. So far, she and her husband have been able to use the company’s in-store coupons for separate purchases even if they stand together in line at the register, but it looks like her Hobby Lobby may be cracking down on that. Should it? [More]

W Hotel In Hollywood Won't Let Guests Use Its Pool

W Hotel In Hollywood Won't Let Guests Use Its Pool

If you plan to visit Los Angeles and want to stay at the W Hollywood, don’t expect to get to see the rooftop pool. The hotel contracted the running and maintenance of its pool out to a Las Vegas promotion company, and now it’s been turned into an exclusive club and is off-limits to paying customers of the hotel. [More]

TSA Gets Some Damned Sense, Eases Flight Restrictions

TSA Gets Some Damned Sense, Eases Flight Restrictions

Good news, people who are in the unfortunate position of having to do business with an airline in the near future: the TSA’s embarrassingly reactionary new “security rules” have been eased as of this afternoon. Now it is up to the captain whether they’re enforced on each flight, reports CBS News. [More]

Apple And Audible Refuse To Sell Author's Audiobooks Without DRM Or Abusive Licensing Agreement

Apple And Audible Refuse To Sell Author's Audiobooks Without DRM Or Abusive Licensing Agreement

Cory Doctorow is self-publishing a book and documenting the process for Publishers Weekly. His latest column is about selling audiobook versions of his past works, and how both Apple and Audible have refused to budge on their anti-consumer policies when it comes to digital rights management (DRM) and end user license agreements (EULAs). Even though both companies get paid the same either way, and even though both Doctorow and his publisher, Random House, want to sell the content without these restrictions, Apple and Audible have said no. [More]

Federal Reserve Proposes Rules On Gift Cards

Federal Reserve Proposes Rules On Gift Cards

Here’s your chance to sound off on another consumer protection issue. In accordance with the CARD Act, today the Federal Reserve proposed new rules that would protect consumers from fees and expiration dates on gift cards, and they’ll soon be accepting comments on the rules.

B&N Ebook Reader Lets You Loan A Book Just Once

B&N Ebook Reader Lets You Loan A Book Just Once

One of the big selling points about the Nook, the new ebook reader introduced this week by Barnes & Noble, is that unlike Amazon they’ll let you virtually “loan” your ebook to a friend for up to 14 days (if the publisher allows it). What they don’t tell you–some smart readers over at MobileRead sussed it out–is that you can only do this one time per book. You’d better lend wisely–and your friend had better finish that book within 14 days.

Carry Liquids On A Plane In 2-Liter Bottles

Carry Liquids On A Plane In 2-Liter Bottles

“Baby Soda Bottles” are 2-liter bottles before they’ve been heated and formed into their soda bottle shape. In this pre-bottle stage, they make waterproof, hard-to-crush containers for small objects, and they hold approximately 2 ounces of liquid which makes them useful for air travel. Oh also, you can use regular 2-liter bottle caps on them.

Amazon Answers My Questions, Sort Of, About Kindle Licenses

Amazon Answers My Questions, Sort Of, About Kindle Licenses

Let’s get straight to the bad news: although Amazon did answer my questions, their answers included “we’re working on that,” “I don’t know,” and “I don’t know (but it’s the publishers’ fault).” To be fair to the “Kindle Specialist” I spoke with this morning, he has promised to talk to the Kindle marketing department—why marketing? these are DRM issues!—and get back to me with better answers. Until then, this is what the average consumer can expect from a Kindle ebook license.

Amazon Tries To Clarify Download Limits For Kindle Books, Doesn't Quite Succeed

Amazon Tries To Clarify Download Limits For Kindle Books, Doesn't Quite Succeed

Dan, the Kindle owner who last week found that some of the books he’d purchased were no longer available to download due to unspecified limitations set by the publisher, spoke to more Amazon reps on Sunday. They clarified the DRM policy. Well, sort of.

Amazon Kindle Books Can Only Be Downloaded A Limited Number Of Times, And No You Cannot Find Out That Limit Before You Hit It

Amazon Kindle Books Can Only Be Downloaded A Limited Number Of Times, And No You Cannot Find Out That Limit Before You Hit It

[The CSR said] that there is always a limit to the number of times you can download a given book. Sometimes, he said, it’s five or six times but at other times it may only be once or twice. And, here’s the kicker folks, once you reach the cap you need to repurchase the book if you want to download it again.

Sorry Miss Butt, Your Name Is Illegal

Sorry Miss Butt, Your Name Is Illegal

Reader Janet Butt was trying to sign up for an airline miles program when she ran into a prudish form processor that deemed her last name “illegal.”

Netflix Can't Decide Whether Puerto Rico Is In The USA

Netflix Can't Decide Whether Puerto Rico Is In The USA

Puerto Rico and other U.S. Territories are in sort of an awkward place. Are they part of America, or not? Sure, they can’t vote in presidential elections, but they are on the back of a quarter. This confusion has led to problems for Netflix users in Puerto Rico. Netflix will provide them with DVDs-by-mail service at the same price as service in the 48 contiguous United States, but considerably slower. However, they won’t let Puerto Rico customers stream movies over the Internet, which would be handy while they wait three or four days for their DVDs to show up.

JetBlue Offers $1 Military Fare Through Today, Although It Comes With A Surprising Number Of Restrictions

JetBlue Offers $1 Military Fare Through Today, Although It Comes With A Surprising Number Of Restrictions

JetBlue is offering an amazing deal to members of our armed forces in honor of National Military Appreciation Month, but once you get past that jaw-dropping $1 fee, it starts to look like they outsourced the fine print to Macy’s. Here are the restrictions:

Why Apple's New iPod Shuffle Isn't Consumer Friendly

Why Apple's New iPod Shuffle Isn't Consumer Friendly

Update: It turns out the special chips used in the headphone controls of the third generation Shuffle don’t contain any DRM after all, so any attempts at reverse-engineering won’t bring on the wrath of the DMCA.

Amazon Allows Publishers To Kill Text To Speech Function On Kindle 2

Amazon Allows Publishers To Kill Text To Speech Function On Kindle 2

The 8,000 member Authors Guild—the RIAA of the publishing world—has complained about the text to speech feature on the Amazon Kindle 2, which can read aloud your ebook in a computerized voice (something text to speech programs have been doing for years). The Guild says that’s equivalent to an audio book, and that Amazon can’t just allow it without paying extra, so last Friday Amazon caved in and announced they’ll let writers and publishers disable the feature on a title by title basis moving forward.

AmEx Denies Existence Of A Store Blacklist, Will Slash Your Credit Whenever They Want

AmEx Denies Existence Of A Store Blacklist, Will Slash Your Credit Whenever They Want

Despite sending customers letter saying otherwise, American Express now insists that it never blacklisted cardholders based on where they shopped. Those notes explaining that “other customers who have used their card at establishments where you recently shopped have a poor repayment history with American Express?” Whoops! Just a big misunderstanding! Not unlike the comment they gave to ABC explaining that “shopping patterns” were used as a “contributing factor” in slashing credit lines, a statement AmEx later retracted. So what’s really going on? Let’s explore…

NewCreditRules Asks, Which Of These Stores Will Get Your AMEX Card Reduced?

NewCreditRules Asks, Which Of These Stores Will Get Your AMEX Card Reduced?

Last month we posted about Kevin Johnson, a 29-year-old self-employed businessman with excellent credit and an established history with American Express, who had his credit limit cut by 65% because AMEX said he was shopping at the wrong sorts of stores. Johnson has created a website called NewCreditRules.com to try to uncover what, exactly, he did wrong to fall under AMEX’s high risk category.

Seven States Sue Over Health Worker "Conscience" Rule

Seven States Sue Over Health Worker "Conscience" Rule

Seven state attorneys general, Planned Parenthood, and the ACLU have sued to overturn the so-called “conscience” rule, which allows doctors, pharmacists, and other health care workers to refuse to perform procedures or dispense medication that conflicts with their beliefs.