Customers, UPS Drivers Revolt Against Onslaught Of 17-Pound Restoration Hardware Catalogs

Customers, UPS Drivers Revolt Against Onslaught Of 17-Pound Restoration Hardware Catalogs

We would be shocked if there’s anyone in the world who actually wants 17 pounds’ worth of glossy Restoration Hardware catalogs. Since the doorstops first began hitting doorsteps back in May, though, more catalog recipients who value the environment and the lower backs of delivery personnel have been speaking out. [More]

Restoration Hardware Dumps 17 Pounds Of “Sustainable” Catalogs On My Porch

Restoration Hardware Dumps 17 Pounds Of “Sustainable” Catalogs On My Porch

Two years ago, Restoration Hardware got some media attention for putting out a 5.5 pound, almost 1000-page-long “Source Book,” which is effectively a catalog. Maybe they want even more attention this year, which is why they’ve dispatched UPS to dump 17 pounds of catalogs on customers’ doorsteps. [More]

Hey, Restoration Hardware, Come Restore The Crappy Finish Of My $18K Patio Set

Hey, Restoration Hardware, Come Restore The Crappy Finish Of My $18K Patio Set

I was always under the–apparently incorrect–impression that when you pay the prices that places like Restoration Hardware command for their furniture, you get some kind of guarantee along with that. Say, that if you drop eighteen grand on some beautiful weathered-finish patio furniture, that beautiful finish isn’t going to just weather itself right off the furniture in under a year. Dennis has learned that this isn’t the case. [More]

"Funny" Economic-Meltdown-Themed Marketing Fails To Impress Consumers

"Funny" Economic-Meltdown-Themed Marketing Fails To Impress Consumers

The Wall Street Journal says that big discounts and hilarious bailout-themed marketing has failed impress consumers, and retailers are expecting sales to worsen before they get better. Restoration Hardware launched a “bailout” themed promotion offering $100 off purchases of $400 or more at the home furnishings chain, while Steve Madden posted signs depicting “a declining stock chart and implored shoppers to “Sell Stocks, Buy Shoes.”

Restoration Hardware Shifting Nearly All Of Its Furniture Production To China?

Restoration Hardware Shifting Nearly All Of Its Furniture Production To China?

If what this alleged Restoration Hardware employee says is true, the home furnishings chain may have just sacrificed its last remaining claim to distinction—high quality, American-made furniture—in an effort to increase profits. Supposedly, shoppers will see the effect of outsourced furniture through lower prices. RH furniture was always known to be fairly good stuff, if not cheap—can we now expect cheap but not good?

http://consumerist.com/2008/03/03/restoration-hardware-has-rejected-a/

Restoration Hardware has rejected a takeover bid by Sears and will be bought out by a private equity firm, Catterton Partners.

Yes, My Skull Candle Melted

Yes, My Skull Candle Melted

Amy, who had a dangerous soot spread through her house after a candleholder melted, has a few responses to reader comments.

$17,000 In Damages After Restoration Hardware Candleholder Melts

$17,000 In Damages After Restoration Hardware Candleholder Melts

Everyone knows not to leave the house with a candle burning. Most people also assume that a candleholder will not melt and release a noxious cloud and cause $17,000+ in damage, especially one sold by such a fancy pants place like Restoration Hardware.

How Do You Like Your Sales Greetings?

How Do You Like Your Sales Greetings?

We have a question: how exactly do you feel about the obsequious Frank Nelson type who advances like a praying mantis upon you when you walk into a store, rubbing his fingers together, rolling his eyes to heaven and bellowing “Yeeeeeeeeesssssssssss?”