restocking

Apple Sells Old Laptop, Wants Customer To Pay To Fix Problem

Apple Sells Old Laptop, Wants Customer To Pay To Fix Problem

Will thought he was buying the newest MacBook Pro model—that’s what it said on the box and on the receipt. After he’d set it up, he discovered it was a previous model, so he took it back to the glass box Apple Store on Fifth Ave in NYC to get the version he paid for. Now Apple wants him to pay $100 to transfer his data over to the new laptop. But hey, he shouldn’t complain, because they’re “waiving” the restocking fee!

IKEA Charges $60 Restocking Fee On Defective Bookcase

IKEA Charges $60 Restocking Fee On Defective Bookcase

If IKEA has a 30% restocking fee on defective items that you tried in vain to assemble (twice) only to decide that you just didn’t want the stupid thing anymore, we couldn’t find any evidence of it on their website. Nevertheless, reader Drew says buying and returning (rather than exchanging) a defective bookcase cost him $60 and a sore back.

AT&T: There's A $39 Charge To Exchange Your Defective iPhone

AT&T: There's A $39 Charge To Exchange Your Defective iPhone

Apple has a 10% restocking fee on opened non-defective products, but AT&T seems to think that this applies to iPhones that are defective right out of the box.

14 Days To Return The iPhone, 10% Restocking Fee If Box Is Opened

14 Days To Return The iPhone, 10% Restocking Fee If Box Is Opened

If you’re planning on buying an iPhone, make sure you won’t have buyer’s remorse because if you do, it’ll cost you 10%. AT&T has released a PDF of “pre-purchase understandings” that read like warnings: