(Third Eye Imagination)

Ashley Furniture Wants To Charge Restocking Fee For Out-Of-Stock Item

If you order a backordered item that was never in stock in the first place, should you have to pay a restocking fee when you cancel the order? That’s the quandary that Emmanuel finds himself in. Store employees failed to tell him that the couch he wanted was on backorder until after he had already paid, so he came back to the store a day later to cancel the order. Ashley couldn’t do that…without a 30% restocking fee. What did they restock, precisely? [More]

This Certified Refurbished Dell Laptop Comes With Large Scratches And A Pirated Copy Of Microsoft Office

This Certified Refurbished Dell Laptop Comes With Large Scratches And A Pirated Copy Of Microsoft Office

Ever wonder if “certified refurbished” is just corporate doublespeak for “not entirely broken crap?” Well, at Dell, it is! The refurbished Dell Studio Joseph bought as a gift for his father-in-law arrived with large scratches and a CD-R in the optical drive containing a pirated copy of Microsoft Office. Dell’s response? They’re willing to take back the laptop and waive the restocking fee, but that’s it.

UPDATE: IKEA Apologizes For Charging You A $60 Restocking Fee On A Defective Bookcase

UPDATE: IKEA Apologizes For Charging You A $60 Restocking Fee On A Defective Bookcase

The mighty EECB (executive email carpet bomb) has brought justice to West Chester, Ohio, says reader Drew. Drew was mistakenly charged a $60 restocking fee on a defective bookcase. He wrote to us and launched an EECB on IKEA. The results? A very nice apology letter, a full refund and a $25 gift card. Looks like it’s Swedish meatballs for dinner tonight.

How-To Get Out Of A T-Mobile Restocking Fee: Get Mugged

How-To Get Out Of A T-Mobile Restocking Fee: Get Mugged

By T-Mobile’s logic, a broken phone that they sold you is your burden to bear. Is the battery faulty? You pay the shipping. $20.