restocking-fee

This Certified Refurbished Dell Laptop Comes With Large Scratches And A Pirated Copy Of Microsoft Office
By Carey Alexander on May 30, 2009 6:00 PM   166 Comments

—>Ever wonder if "certified refurbished" is just corporate doublespeak for "not entirely broken crap?" Well, at Dell, it is! The refurbished Dell Studio Joseph bought as a gift for his father-in-law arrived with large scratches and a CD-R in the optical drive containing a pirated copy of Microsoft Office. Dell's response? They're willing to take back the laptop and waive the restocking fee, but that's it.  More »

UPDATE: IKEA Apologizes For Charging You A $60 Restocking Fee On A Defective Bookcase
By Meg Marco on May 20, 2008 3:58 PM   14 Comments

—>The mighty EECB (executive email carpet bomb) has brought justice to West Chester, Ohio, says reader Drew. Drew was mistakenly charged a $60 restocking fee on a defective bookcase. He wrote to us and launched an EECB on IKEA. The results? A very nice apology letter, a full refund and a $25 gift card. Looks like it's Swedish meatballs for dinner tonight.   More »

How-To Get Out Of A T-Mobile Restocking Fee: Get Mugged
By consumerist.com on September 21, 2006 10:52 AM   7 Comments

—>By T-Mobile's logic, a broken phone that they sold you is your burden to bear. Is the battery faulty? You pay the shipping. $20.   More »

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