Consumerist
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dell hell
This Certified Refurbished Dell Laptop Comes With Large Scratches And A Pirated Copy Of Microsoft Office
Ever wonder if "certified refurbished" is just corporate doublespeak for "not entirely broken crap?" Well, at Dell, it is! The refurbished Dell Studio Joseph bought as a gift for his father-in-law arrived with large scratches and a CD-R in the optical drive containing a pirated copy of Microsoft Office. Dell's response? They're willing to take back the laptop and waive the restocking fee, but that's it.
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happy endings
UPDATE: IKEA Apologizes For Charging You A $60 Restocking Fee On A Defective Bookcase
The mighty EECB (executive email carpet bomb) has brought justice to West Chester, Ohio, says reader Drew. Drew was mistakenly charged a $60 restocking fee on a defective bookcase. He wrote to us and launched an EECB on IKEA. The results? A very nice apology letter, a full refund and a $25 gift card. Looks like it's Swedish meatballs for dinner tonight. More » -
crime
How-To Get Out Of A T-Mobile Restocking Fee: Get Mugged
By T-Mobile's logic, a broken phone that they sold you is your burden to bear. Is the battery faulty? You pay the shipping. $20. More »
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1-3 of 3 for "restocking fee"
