(a lonewolf)

4.5 Years Later, Restaurant Owner Pleads Guilty To Serving Whale Meat

Way back in March 2010, we brought you the story of The Hump, a sushi restaurant in Los Angeles charged with violating the Marine Mammal Protection Act by serving the meat of the Sei Whale. The eatery has since closed, but the case against its owner has lingered, until yesterday, when he entered a guilty plea in federal court. [More]

Restaurant Accidentally Overcharges Customers Anywhere From $8K To $99K

Restaurant Accidentally Overcharges Customers Anywhere From $8K To $99K

Some Knoxville, TN, residents are fuming mad at a local chain restaurant after seeing that their debit and credit cards have been charged 1,000 times what they should have been for their meals, leaving people in the red for anywhere from $8,000 to $99,000. [More]

Not the actual people involved. (Cpt. Brick)

Florida Couple Tips Waiter $1,500 And Buys A Few Cases Of Beer For The Staff

There are some stories we’re sick of hearing about frequently — consumers behaving badly, data breaches and scummy scammers — and then there are those that only increase in delight the more often we encounter them. In yet another example of the generosity of strangers, a Florida couple tipped their waiter $1,500 and bought a few cases of beer for the entire staff to share. [More]

(9News.com)

Diner Leaves Waitress $1,000 Tip On $15 Meal After Waiting For The Right Chance To Pay It Forward

Sometimes we see things on the Internet that inspire us to do really ridiculous things (cut to: actually attempting to open a wine bottle with a shoe, wine bottle shards flying everywhere). But then there are the times when the good stuff cuts through all the muckety muck of the daily grind, inspiring people to perform acts of kindness we might not otherwise have thought of on our own. Such was the case for one diner at a Colorado restaurant recently. [More]

(Amarand Agasi)

Restaurant Offers Free Food In Exchange For Election Campaign Signs

The elections are mercifully over and whatever you think of the outcome, you probably agree that people can’t remove all those unsightly campaign signs quickly enough. So one restaurant chain based in South Carolina is offering free food to customers who help clean up the mess left by the democratic process. [More]

Chef Who Threatened Yelper Over Negative Review Issues Public Apology

Chef Who Threatened Yelper Over Negative Review Issues Public Apology

We recently brought you the story of a restaurant customer in Cleveland whose one-star Yelp review of a new eatery led to the chef/owner sending the customer angry, threatening messages via Facebook. The Yelper subsequently told us that he’d received a private apology from the chef, but that the restaurant continued to mock him through its social media outlets. After weeks of not directly addressing this story in a public forum, the chef posted an apology late last week. [More]

Master Of Fried Fair Food Opens Restaurant, Will Clog Arteries Year-Round

Master Of Fried Fair Food Opens Restaurant, Will Clog Arteries Year-Round

Here at Consumerist, we like to keep our fingers on the feeble, erratic pulse of the latest news in junk food. We like to check in annually on the latest novelty fair foods from Chicken Charlie’s, a vendor at various fairs in southern California and an influential fryer of things. Exciting news from San Diego: Chicken Charlie’s opened a year-round restaurant over the weekend. [More]

More Info From Yelper Who Says He Was Threatened Over Negative Review

More Info From Yelper Who Says He Was Threatened Over Negative Review

Earlier today, we told you about the apparent dispute between a Cleveland consumer and the chef/owner of a local restaurant who allegedly reacted to the customer’s negative Yelp review with a series of nasty, threatening messages on Facebook. Now that diner has reached out to Consumerist to share more of his side of the story. [More]

One of the messages sent via Facebook from the chef to a customer who left a one-star review on Yelp. That review has since been deleted by Yelp, even though the chef stated that he no longer had a problem with it.

Yelper Claims Chef Responded To Negative Review With Threats, Racially Charged Messages

UPDATE: The customer involved in this dispute has reached out to Consumerist with more details on his side of the story. [More]

(agoailam)

Restaurant Employee Reports Chef To The Police For Spitting In Customer’s Food

It’s not always staff versus the customers when it comes to food disputes, which is good to know when someone’s spitting in your food: The chef at a New Jersey restaurant was arrested after another worker called police to report “multiple health violations.” That included an incident when the chef allegedly spat into a customer’s food, after the diner sent it back for extra cooking time. [More]

Want A Dinner Reservation At A Popular Restaurant? Pay Up

Want A Dinner Reservation At A Popular Restaurant? Pay Up

Earlier this month, we shared with you the news that a delivery-only restaurant in San Francisco added dynamic pricing to its business model: that is, instead of shutting down orders when there is high demand, they simply charge customers more. Similar models are becoming an extra revenue stream for restaurants, removing the risk from reservations and earning them more money when their products are more in demand. [More]

(Karen Chappell)

There’s Now A Thing Called Artisanal Ice, It Melts Slower But Costs You More

Depending on where you live, you may be hard-pressed to find a cocktail under $10 nowadays. Drink prices have increased over the past several years thanks in part to more creatively crafted drinks and…ice? Yes, you read that right, artisanal ice is real and apparently expensive. [More]

Cafe Banned From Cooking Bacon Because Not Everyone Loves The Smell

(Danny Ngan)

Many people enjoy the smoky, porky sent of bacon wafting out a kitchen in the morning. But it might not be the scent you want surrounding you while shopping for wedding dresses, which is why one cafe in Australia isn’t allowed to cook the stuff anymore. [More]

(Ed Yourdon)

Report: Chain Restaurants Have Cut An Average Of 60 Calories From New Menu Items

While a calorie count isn’t the full story of a dish’s healthiness, menus around America have nonetheless been trimming calories from their items, according to a new study that looked at restaurant chains in 2012 compared to 2013. On average, new menu items lost 60 calories from one year to the next. [More]

Restaurant Responds To Negative Yelp Review With Role-Playing Exercise

Restaurant Responds To Negative Yelp Review With Role-Playing Exercise

When a ticked-off consumer goes on Yelp to unleash a nasty rant about your restaurant, what’s the best way to respond? For one eatery in Kansas City, it was to flip the tables on the Yelper with a bit of dramatic role-playing. [More]

Dynamic pricing in action.

Just What We Needed: Surge Pricing For Food Delivery

The ride-sharing app Uber is an immensely popular wherever alternative to taxis wherever it expands. It has one feature that is great for keeping up with demand during busy times, but less great if you’re cost-conscious: prices multiply according to demand for cars. Now a popular restaurant in San Francisco wants to try that idea…with delivery fees. [More]

It’s Rock Star Vs. Restaurant In War Of Words Over Rude Service

It’s Rock Star Vs. Restaurant In War Of Words Over Rude Service

Was it a case of an entitled rock star who couldn’t handle hearing the word “no,” or was it all about a restaurant doorman who was incredibly rude and may have something against people from the ’90s? Depends on which side you take in the war of words between Rage Against the Machine’s Tom Morello and a Seattle cafe that stopped him and his party at the door. [More]

(André-Pierre du Plessis)

TGI Friday’s Is Selling Corporate-Owned Restaurants To Franchisees

Under its current ownership, Burger King started to do something kind of revolutionary for a company in the fast food restaurant business: it sold most of its corporate-owned restaurants. That move appears to have worked out well for the King, and now other restaurant chains are trying it as well. Will it work for TGI Friday’s? [More]