Consumerist

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Restaurants

unacceptable food

Applebee's Food Comes With Delicious "Use By" Sticker

Reader Jamie's Applebee's dinner came with an interesting ingredient: an expiration date sticker. Understandably grossed out, Jamie asked Applebee's for some new food. They agreed, fished out the sticker and brought the old food back. Ick.
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wine spectator

Totally Fake Restaurant Wins Wine Spectator Award of Excellence

Hey, did you know that with Microsoft Word, $250 and maybe a foreign language dictionary — your lemonade stand can get a Wine Spectator Award of Excellence? That's what one enterprising fellow set out to prove. More »

friendlys

Friendly's Manager Outlaws Refunds, Demands That Employees Not Speak Her Name?

There's something odd going on at reader Brian's local Friendly's. Brian and his wife ordered and paid for two sundaes, but when Friendly's discovered they were out of the flavor they'd requested, things got complicated. First, the employees refused to give Brian and his wife their money back because the manager doesn't allow refunds, then, when they asked to speak to the manager, not only would she not speak to them, but she also wouldn't allow the employees to say her name. More »

overpriced food

This $8 Nectarine Dessert At Zuni Cafe Is A Little Disappointing

Customers at Zuni Cafe in San Francisco were surprised to find that their $8 dessert was nothing more than a nectarine rolling around on a plate. More »

shaw's crab house

Waiter, There's A 9-Foot Tapeworm In My Salmon/Digestive Tract!

A Chicago man is suing Shaw's Crab House after passing a 9-foot tapeworm he contends came from consuming undercooked fish. Anthony Franz claims he became violently ill after eating the salmon salad at Shaw's, and is suing the restaurant and its parent company, Lettuce Entertain You Enterprises, for $100,000. More »

uno chicago grill

Will Uno Chicago Grill Be The Next Restaurant Chain To File For Bankruptcy?

At the risk of inviting another pointless "this pizza is better than that pizza" debate in the comments, we feel it is necessary to inform you that Uno has run into some nasty looking debt problems and some people are speculating that they may be the next restaurant chain to go under. More »

unacceptable food

Pardon Me, Waiter? My "Coffee" Is Actually Hot Soy Sauce

Here's a bizarre story from Flickr user F1.4. After finishing his breakfast at a "classy" joint in the D.C. area, the server came by and topped off his coffee. When he took another sip...it was hot soy sauce. Bleeccch! More »

bennigans

Rival Restaurants Say They Will Accept Bennigan's Gift Cards

Texas Roadhouse says that it will accept now-defunct Bennigan's gift cards, even though the chain's parent company filed for Chapter 7 bankruptcy. We're not sure if this offer applies to all Texas Roadhouse locations, so you'll want to call first and confirm. The offer ends August 30th. More »

fast food

Which Restaurants Are Making Your Kids Fat?

Unless your kid is named Hansel, he probably doesn't need to be fattened up like a juicy Christmas goose every time you go out to eat. That's not what some of the biggest restaurants think, though: Chili's has a kids' meal that comes in at 1,020 calories, while Burger King and KFC both offer meals that are over 900 calories. Your healthiest option, says the Center for Science in the Public Interest, is Subway. Here are what some other restaurants are offering, as well as tips on how to make the best of a bad meal when your kid is eating out. More »


Steak & Shake

This Steak & Shake Is A Pigsty

We've never been to a Steak & Shake, and Cal's behind-the-scenes footage of one of their restaurants in Indiana makes us think we'll be saying that for a long time. In his intro to the footage, he claims they were so understaffed that he was able to walk into the back of the restaurant and take photos, and then return later with a video camera. We wonder if he knew someone who worked there, but that's not really the point. The point is the shake-making area looks like babies vomited all over it. We can only imagine the horror that begins at night when all the people are gone and the roaches have their nightly dairy & syrup feast. More »

polls

How Would You Like Your Inflation Served?

The Mexican restaurant chain Chachos is now charging a 7.5% inflation surcharge on all meals with cheese. Skyrocketing commodity prices present restaurants with a menu of unappetizing choices: raise prices, levy surcharges, reduce portions? How would you like your inflation served? Vote in our poll, after the jump. More »

Above and Beyond

Marcellino Ristorante Won't Let Car Crashes, Storms Interfere With Your Dinner Reservation

Marcellino Ristorante owner Sima Verzino wasn't about to let a three-car pileup or "monsoon storms" stop Gerard Montemurro from keeping his dinner reservation. Sima offered to drive Gerard back to the restaurant, but Gerard demurred. After waiting an hour for AAA, he called back and asked if the offer was still on the table... More »

confessions

13 Confessions Of A Waiter

Except for those who actually work in the food service industry, the general public is largely unaware of restaurants' inner-workings, and after you read the following article you may concede that ignorance is bliss. Reader's Digest has complied a list of 13 confessions of a waiter which are excerpts from a book called "Waiter Rant: Thanks for the Tip—Confessions of a Cynical Waiter" by an author who simply goes by "The Waiter." See some of our favorites, inside... More »

checkers

Why Won't Checkers/Rally's Make Their Nutrition Information Available?

When we posted our Ultimate Fast Food Nutrition Guide a few months ago, a couple readers pointed out that Checkers/Rally's, the chrome and neon double drive-thru hamburger joint, has refused to provide nutrition information to customers for years. More »

Bad Consumer

Meet The Man Who Faked Heart Attacks To Escape Dinner Bills And Cab Fares

Police arrested Robert Farnham for "habitual criminality" and "fraud on a restaurant" after his doctor reported him for faking heart attacks to avoid paying bills. The Wisconsin resident, who has been caught pulling the same routine five times this year, most recently keeled over in Applebees to avoid paying $22.66 for a "steak, salad, mashed potatoes, a soda, a strawberry smoothie and a brownie." More »

Today from 2-8pm, A&W restaurants will be giving away free root beer floats. Offer probably void wherever the manager feels like it, and it's not real beer so what's the point, but good luck and have a happy Monday. [Business First] (Thanks to Jarrod!)

odd

Why Is The Cheesecake Factory Kitchen Being Run By A Drill Sergeant?

Reader T is wondering why the Cheesecake Factory's kitchen is being run by a drill sergeant. He says his meal was ruined by the "unrelenting, verbal assaults" that were wafting from the open kitchen into the dining room where he and the restaurant's other customers were trying to eat. More »