NEW YORK, 7:51 AM, WED JUL 9 | 20 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Responsibility

shipments

FedEx Breaks Your MacBook, Doesn't Deliver It, Says Your Questions Are Irrelevant

We get that accidents happen. What we don't get is why FedEx won't tell this guy what happened to his laptop—why it went out for delivery, why it got returned back to the warehouse, why it was then reported damaged and undeliverable, and finally why the person he was sent to for help keeps stonewalling him by responding that his questions are irrelevant. More »

health

Should Companies Replace BPA Baby Products In The U.S.?

There's nothing official about BPA in the U.S. (yet), and there's no legal reason (again, yet) for a company to refund or replace any products that have BPA in them. But with Canada's newly awarded "toxic" status on the chemical last week, and the subsequent announcements by Nalgene and Playtex that they would stop using BPA in their products, what do you think other companies should do? At least one reader who's now stuck with some BPA baby bottles thinks they should offer a refund.
More »

email

Should ISPs Be Required To Forward Email?

The government is weighing whether ISPs should be required to forward email after customers switch providers. Freelance writer Gail Mortenson filed a petition with the FCC claiming that she lost business because AOL and Time Warner refused to forward her emails for six months. The FCC doesn't seem overly interested in the petition, but Chairman Henry Waxman (D-CA) of the House Oversight and Government Reform Committee is watching closely to see how the FCC proceeds. More »

how to

Live Without Credit Cards

The best way to escape from our mindless purchase economy is to ignore your credit cards in favor of pure, reliable cash. Credit cards undoubtedly have value - purchase protection, rewards, convenience - but only for consumers who use credit responsibly. No Credit Needed wrote a useful guide for anyone willing to live the credit-free life. More »

pr

McDonald's Blog's One-Way 'Conversation'

After hearing about the blood-topped sundaes allegations at McDonalds, we thought we'd contact Bob Langert, McDonald's Senior Director for Corporate Responsibility, who also posts to the company's new Corporate Responsibility Blog, to encourage him to post about the issue. Unfortunately, despite a stated desire to "hear from you because we are always learning and trying to improve," McDonald's blog doesn't have a way to actually contact Mr. Langert listed on the blog itself. More »

pr

McDonald's Starts Corporate Responsibility Blog

Cool. McDonald's has started up a Corporate Responsibility Blog. Bob Langert, McDonald's Senior Director for Corporate Responsibility, aims to open up the internal workings of McDonald's to the scrutiny of his readers, field questions and talk about what McDonald's is doing to address criticism of its practices. More »