United Forgets That You Had Reserved Seats, Shrugs

United Forgets That You Had Reserved Seats, Shrugs

Silly Mike. He thought that by booking seats in the bulkhead row next to each other on well ahead of time for his flights to and from Tokyo on United later this week, he would actually get to sit in those seats. Instead, he writes, United’s customer service changed the plane type for their flight long after he reserved his tickets. Yet the airline somehow managed to not re-book seats for Mike and his wife at all. When he called to straighten things out, the airline put them on a different flight not sitting together and took away their precious bulkhead seats. United’s representatives don’t see why Mike has a problem with any of this. [More]

Forced To Call Ticketmaster Over 225 Times About Pee-Wee Herman Tickets

Forced To Call Ticketmaster Over 225 Times About Pee-Wee Herman Tickets

Ryan had a dream. Not an unreasonable dream for any fan: he wanted to see Pee-Wee Herman perform live. Many fans, including Ryan, were thrilled when a limited engagement of shows was announced in Los Angeles, and Ryan bought tickets and made plans to travel cross-country for the performance. Then the concert promoter and Ticketmaster stole his bike. Metaphorically. He says he attempted to call Ticketmaster over 225 times (the line was busy) and the Pee-Wee debacle still isn’t solved.