Acer Netbook Fails After 3 Weeks; Repair Facility Helpfully Breaks It More

Acer Netbook Fails After 3 Weeks; Repair Facility Helpfully Breaks It More

The Acer netbook that Danielle bought for law school is light and portable, but not so great in the “actually working as a netbook” sense. She tells Consumerist that problems with the wireless card began in the first few weeks she owned the machine. When she was finally able to send the netbook in for service, Acer somehow managed to send it back to her in worse condition than it was originally. On the first repair attempt, they sent the computer back with the display non-functional. On the second, they somehow broke the M key. [More]

GE's Washer Repair Service Puts Me In The Spin Cycle

GE's Washer Repair Service Puts Me In The Spin Cycle

Kay says GE is handling her washer repair about as well as Carlos Zambrano handled Opening Day. Repair techs have come out several times, suggesting various fixes, none of which have panned out. Now she wonders whether or not her washer will ever get repaired. [More]