Savvily taking the proactive route rather than suffering customer backlash, Netflix is sending out emails with account-specific links that users can click on to save 5 percent off their next bill. [More]
Redbox is finally latching on to the Blu-ray bandwagon, announcing it’s months away from adding the pricier HD movies to its kiosks, but will be charging $1.50 a night rather than the standard buck it costs for DVDs. [More]
LodgeNet provides pay-per-view movie services to hotels, and the company’s latest financial filing shows nearly a 10% drop in revenue in the first quarter of 2010 compared to the same period a year ago. (And that’s after a 19% drop in revenue from 2008 to 2009.) Travelers seem to be wising up to the high prices of hotel pay-per-view and are resorting to other ways to stay entertained. Now if only our laptops and smartphones could contain a mini-bar compartment. [More]
Blockbuster and other brick-and-mortal rental stores seemingly give you fewer reasons to patronize them all the time, but Christopher discovered a step in the positive direction by the company: He says if the store doesn’t have what you’re looking for, it will send it to you and let you keep it longer than a normal rental. [More]
Manny returned a rental car full of gas to Thrifty, yet they still ended up charging him $12.67 to top it off. Even after several days of escalating, they have yet to refund him his cash. [More]
Maximize your Craigslist profits by crafting copy that really stands out. Like this guy’s rental listing that begins, “$500 HOLY CRAP! IS THAT A ROOM FOR RENT ON MY CRAIGSLIST??!?!?!?” and continues, “Do you want to be homeless? Then you better come check this room for rent out. It has WALLS and a CEILING. BLOCKS THE F****** WIND AND RAIN FOOL!” [More]
What items do you keep around your house, but don’t use very often? A shovel? A laundry drying rack? A food processor? What if you could rent these items out to people in your area, and in turn rent seldom-used items from them for a few dollars? Rentalic.com is trying to make these exchanges happen nationwide. [More]
Tomorrow, YouTube will start renting online movies at $4 for 48 hours. At launch, the selection will consist of five titles from the upcoming Sundance Film Festival, says the Associated Press, but Google hopes to get studios on board in the coming months. Studios will be able to set their own prices and rental periods, however, should they participate. [More]
Earlier this month, Netflix made a deal with Warner Bros. to delay new DVD releases for 28 days. Over at Hacking Netflix, the CEO of the company goes into some detail on why he approached Warner Bros. to begin with (it was his idea, not theirs), and why he thinks it will work out better for everyone except those customers who signed up expecting all new releases all the time. [More]
It’s nice to have an apartment on a cliff overlooking the ocean — until the cliff decides to stop existing. That’s what is happening to one apartment complex in Pacifica, CA. [More]
The NYT has taken some data released by Netflix (the top 50 rental titles for each zipcode) and made some interactive heat maps out of it. It’s weirdly fun. [More]
William claims Blockbuster sent him a not-so-special edition of The Hangover on Blu-ray that doesn’t let him access an unrated version of the movie. [More]
Russ says he rented a movie from Redbox and ended up with a blank disc. He also says he can’t get an answer from Redbox on what to do next.
I rented three DVDs for my kids at a San Antonio, TX location, then drove back home with them to Austin. When I took one of them out of its case, I noticed that it was a just a blank CD-R. The previous renter had taken the I.D. label from the original DVD and messily placed it on the CD-R.
When you rent a meeting space, should it have heat? Chairs that are clean and not broken? We think so! Reader Mark does too. FedEx Office doesn’t. [More]
What can you do when a company bans not you, but your only credit card? John explains that he returned some Redbox movies before his vacation. Then his vacation got really exciting, and his credit card was briefly and accidentally reported stolen. He straightened things out with the credit card company, but Redbox was not so forgiving. He owes the company $15, but they won’t accept his money. Now he’s unable to borrow from Redbox, and their customer service is no help. [More]