rental-car

Rental Car Company Charges More In Taxes And Fees Than For Rental, Cites "Computer Error"

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Dick thought he was getting a fair deal by renting a car from Dollar for $28 a day. He was shocked to see that his bill had been jacked by nearly $130 in taxes and fees when he returned the car.  More »

Enterprise Tells Post-Op Patient To Drive 400 Miles On A Faulty Tire

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Enterprise wouldn't replace Melissa's rental car even after a mechanic declared the tire on her current car "unrepairable," and warned that it would be unsafe to drive 400+ miles back to New York from Rochester on a donut spare. Enterprise told Melissa to spend the day repairing the car at a garage at her own expense. Melissa, who was recovering from surgery, asked to swap her broken car for one that worked, a request Enterprise repeatedly denied.  More »

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