Rental Car Company Charges More In Taxes And Fees Than For Rental, Cites "Computer Error"

Rental Car Company Charges More In Taxes And Fees Than For Rental, Cites "Computer Error"

Dick thought he was getting a fair deal by renting a car from Dollar for $28 a day. He was shocked to see that his bill had been jacked by nearly $130 in taxes and fees when he returned the car.

Enterprise Tells Post-Op Patient To Drive 400 Miles On A Faulty Tire

Enterprise Tells Post-Op Patient To Drive 400 Miles On A Faulty Tire

Enterprise wouldn’t replace Melissa’s rental car even after a mechanic declared the tire on her current car “unrepairable,” and warned that it would be unsafe to drive 400+ miles back to New York from Rochester on a donut spare. Enterprise told Melissa to spend the day repairing the car at a garage at her own expense. Melissa, who was recovering from surgery, asked to swap her broken car for one that worked, a request Enterprise repeatedly denied.