Yesterday, our gearhead cousins at Consumer Reports released the results of their Annual Auto Reliability Survey, which had Jeep jumping up seven spots from the previous year to become the top-ranked domestic brand, though it was still #13 overall. Soon after this news came out, we got the chance to speak to Jeep CEO Michael Manley about this mixed blessing [More]
Consumerist Talks To Jeep's CEO About Being The Most Reliable U.S. Auto Brand — But Still Middle Of The Pack
Our corporate kin at Consumer Reports have released their Annual Auto Survey. And after years of solid showings by Ford on the reliability study, a trio of new models have weighed the automaker down, while Chrysler manages to inch up the ladder. [More]
Last week AT&T, in yet another of a string of PR failures about the health of its network, made things even worse by publicly blaming its customers for, you know, being customers. Over the weekend, though, a new thread was introduced into the narrative: it’s the iPhone’s fault. Not because it’s too popular, which has been the old complaint, but because the hardware doesn’t work right, and AT&T can’t say anything about it for fear that Steve Jobs will reach down through the clouds and smite them.
That sounds pretty tragic and sad for AT&T, but the problem is nobody knows if it’s true, or if this is yet another strategy to shift the responsibility from AT&T.
If you want to decide which cellular provider to do business with based on performance, you might be interested in checking out the new “2009 Wireless Call Quality Performance Study” from J.D. Power and Associates. If you don’t have time, just remember that Verizon Wireless offers the most reliable call quality around the country, coming out on top in 4 of the 6 regions.
Hey Skype, If You're Going To Sell Other People's Numbers, At Least Have A Customer Service Department
George’s outgoing Skype calls properly display his SkypeIn number, but if anyone tries to call him back, they’re connected the number’s rightful owner, a nice old woman in Raleigh, NC. George wants to know why Skype sold him someone else’s number, but the internet telecom apparently doesn’t pay anyone to answer their phones.
Consumer Reports’ annual car issue is here, and with the death-spiraling economy in mind, they’ve identified the most reliable used cars for all of you value-conscious consumers. Hey, there’s even an American car on the list!
According to the always controversial ConsumerReports, these are the 10 most and least reliable cars by class.