Consumerist Talks To Jeep's CEO About Being The Most Reliable U.S. Auto Brand — But Still Middle Of The Pack

Yesterday, our gearhead cousins at Consumer Reports released the results of their Annual Auto Reliability Survey, which had Jeep jumping up seven spots from the previous year to become the top-ranked domestic brand, though it was still #13 overall. Soon after this news came out, we got the chance to speak to Jeep CEO Michael Manley about this mixed blessing [More]

Ford Falters, Chrysler Climbs In Consumer Reports' Annual Reliability Survey

Ford Falters, Chrysler Climbs In Consumer Reports' Annual Reliability Survey

Our corporate kin at Consumer Reports have released their Annual Auto Survey. And after years of solid showings by Ford on the reliability study, a trio of new models have weighed the automaker down, while Chrysler manages to inch up the ladder. [More]

AT&T Network Blame Game Takes Weird "It's Apple's Fault" Twist

AT&T Network Blame Game Takes Weird "It's Apple's Fault" Twist

Last week AT&T, in yet another of a string of PR failures about the health of its network, made things even worse by publicly blaming its customers for, you know, being customers. Over the weekend, though, a new thread was introduced into the narrative: it’s the iPhone’s fault. Not because it’s too popular, which has been the old complaint, but because the hardware doesn’t work right, and AT&T can’t say anything about it for fear that Steve Jobs will reach down through the clouds and smite them.

That sounds pretty tragic and sad for AT&T, but the problem is nobody knows if it’s true, or if this is yet another strategy to shift the responsibility from AT&T.

Some Ford Cars Are Reliable, Actually Worth Buying

Some Ford Cars Are Reliable, Actually Worth Buying

Several Ford cars are among the world’s most reliable vehicles, according to the latest annual car reliability survey from Consumer Reports.

Which Cellphone Company Has The Worst Call Quality In Your Region?

Which Cellphone Company Has The Worst Call Quality In Your Region?

If you want to decide which cellular provider to do business with based on performance, you might be interested in checking out the new “2009 Wireless Call Quality Performance Study” from J.D. Power and Associates. If you don’t have time, just remember that Verizon Wireless offers the most reliable call quality around the country, coming out on top in 4 of the 6 regions.

Hey Skype, If You're Going To Sell Other People's Numbers, At Least Have A Customer Service Department

Hey Skype, If You're Going To Sell Other People's Numbers, At Least Have A Customer Service Department

George’s outgoing Skype calls properly display his SkypeIn number, but if anyone tries to call him back, they’re connected the number’s rightful owner, a nice old woman in Raleigh, NC. George wants to know why Skype sold him someone else’s number, but the internet telecom apparently doesn’t pay anyone to answer their phones.

Top 9 Most Reliable Small USED Cars

Top 9 Most Reliable Small USED Cars

Consumer Reports’ annual car issue is here, and with the death-spiraling economy in mind, they’ve identified the most reliable used cars for all of you value-conscious consumers. Hey, there’s even an American car on the list!

10 Most/Least Reliable Cars

According to the always controversial ConsumerReports, these are the 10 most and least reliable cars by class.