Citibank Demands That Hearing-Impaired Customer Call Them, Hangs Up When She Does

Citibank Demands That Hearing-Impaired Customer Call Them, Hangs Up When She Does

Kerry has lost her hearing as an adult, and you can’t call her on the phone. This seems pretty self-explanatory, but apparently it isn’t. At least not to Citibank. They want Kerry to call them to verify a suspicious transaction, but hang up on her whenever she calls. [More]