It’s not just retailers and manufacturers that carelessly sell used and refurbished electronics containing sensitive information left behind by a previous user. The state of Washington has sold or given away hundreds of surplus computers that contain things like Social Security numbers, medical records, tax forms and other confidential information. [More]
It hasn’t even been two years since a New Jersey teen first received his iPhone 4. He’s since been through four of the devices, following a string of faulty refurbished replacements. To rub salt in that wound, Verizon Wireless charged him $299 for the most recent refurb, claiming the damage was his fault. [More]
Frank ordered a refurbished laptop from Dell Outlet last week, and got a great deal. He hadn’t anticipated that the machine would come with extras: some gum in the CD drive and an unidentified substance that we can only hope is soup, but looks more like vomit.