Amazon Issues Surprise Refund For Poor Video Playback

Amazon Issues Surprise Refund For Poor Video Playback

Keiko’s husband used Amazon’s streaming services to rent a movie that she wasn’t interested in seeing, and watched it on his iPad. He had no complaints about the experience, maybe because he was watching it on a relatively small screen. Yet Amazon went ahead and issued the couple a full refund anyway, just in case he might have had a problem with it. Keiko is impressed.

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(DCvision2006)

Installing Windows 8 Will Void Your Newegg Warranty, Too

Our archive is still unavailable due to baddies attacking our site a few weeks ago, but loyal readers may remember the saga of Norma, the Newegg customer who tried to exchange a non-working laptop for a working one after she had installed Linux on it. This time, Newegg is playing its  to a customer who had the audacity to upgrade his new laptop to a preview version of Windows 8. In the case of Linux user Norma, Newegg ultimately gave in, issuing her a refund and assuring Consumerist that it’s totally okay to exchange a defective system with a different operating system on it. Undercover readers posing as customers were, of course, told the opposite. [More]

Mangled Wolferman's English Muffins Crush A Man's Dreams

Mangled Wolferman's English Muffins Crush A Man's Dreams

All John wants to do is order his Wolferman’s English Muffins online from Harry & David, but fate has other ideas. As you can see from his photos, the packages keep coming all bashed-up and defiled, and the muffins inside are all bashed up and inedible.

Apple, AT&T Continue To Irritate Would-Be Upgraders

Judging from messages on our tipline, it was a little too early Thursday to deem Apple and AT&T are doing a bang-up job handling the upgrade process for existing customers.

The Extra Fiber In Quaker Natural Granola: Chunks Of Wood

The Extra Fiber In Quaker Natural Granola: Chunks Of Wood

James’ seven-year-old daughter was happily noshing on her Quaker Natural Granola when she came across this chunk of wood. Quaker was quick to send James a coupon so he could buy more woody granola from Costco, but then offered a refund when reminded that the bulk warehouse doesn’t accept manufacturer’s coupons.

Continental: No Refunds For Swine Flu Cancellations

Continental: No Refunds For Swine Flu Cancellations

The swine flu outbreak is making thing tough for people who had booked Mexican vacations. Reader Kurt is one such person. He got a full refund from the hotel, but is dismayed that Continental won’t extend him the same courtesy.

Thanks For Giving My Tax Refund To Someone Else, H & R Block

Thanks For Giving My Tax Refund To Someone Else, H & R Block

Q:What happens when HR Block copies your bank information incorrectly and deposits your tax refund into someone else’s account? A:The other person spends it and H & R Block shrugs and tells you to call the police.

Airlines Have Bumped 343,000 Passengers This Year

Airlines Have Bumped 343,000 Passengers This Year

Over a quarter-million passengers were bumped from flights in the past eight months, a number that is set to grow as airlines try to boost anemic profits by slashing fleets. The Department of Transportation requires airlines to compensate bumped passengers with cash or vouchers, but savvy passengers can leverage their situation to negotiate heftier payments…

This Online Pet Store Has Rabies

This Online Pet Store Has Rabies

Scammers Want Your Stimulus Check And Tax Refund

Scammers Want Your Stimulus Check And Tax Refund

Phoung Cat Le from the Seattle Post-Intelligencer reports that a colleague of hers is the victim of income tax ID theft. A scammer filed her income taxes before she did, hoping to get a hold of her refund and stimulus check.

Nextel Warranty Expires After 30 Minutes

Until Aug 11, 2006 my cell phone’s antenna housing cracked. So I called “Signal” and after spending 20 minutes describing how the phone broke, I was told that I had no insurance. So I called customer care “611”, and had a rep. help me out. He did a in house exchange because he said that I had signed the paper work but the plan was not added. He also told me that there would be a prepaid return box sent to me, and I could just send my broke phone back.

Somebody Keeps Censoring Ronnie Segev’s Wikipedia Entry, Reputation Defender Perhaps?

Somebody Keeps Censoring Ronnie Segev’s Wikipedia Entry, Reputation Defender Perhaps?

Ronnie Segev & ReputationDefender Can Eat A Dick

Ronnie Segev & ReputationDefender Can Eat A Dick

Tax Return Refund Goes To Stranger

Tax Return Refund Goes To Stranger

The Taxman Cometh, to lop off twenty to forty percent of your hide with their tax code machetes. So what better time than now for The Consumerist to focus on the various tax nightmares you might soon be facing!

Don’t Get A Refund Anticipation Loan

Don’t Get A Refund Anticipation Loan

Tax time is coming up and the National Consumers League is busy wildly flapping its arms to try to warn you off applying for a Refund Anticipation Loan this year.

Cranky Brits Force Queen Mary 2 Refund

If there’s one take home from this story about refunds given to passengers of the Queen Mary 2 after she failed to stop at three ports of call on her latest cruise, it’s that no matter how bad a situation is, it’s always made worse by British people.

However, there were reports of discord among the passengers, many of whom blamed “whingeing” Britons for spoiling the cruise with their protest.

Priceline Has Customer Arrested for Diligent Refund Attempt

Priceline.com had concert pianist Ronnie Segev thrown in jail on charges of harrassment after the upset customer called the company 215 times in an attempt to secure a refund for a $953 airline ticket he had never purchased. From The Post:

A judge later dismissed the charges, but not before Segev spent 40 hours in a Manhattan holding cell with hardened criminals who laughed at him, threatened him and tried to steal his fancy watch and sneakers.

Consumers Speak: Where’s My iPod Settlement?

Robin G. writes:

So, the Apple iPod Settlement website FAQ said there would be a result by September 20th 2005, but the front page now says that on December 22nd 2005 the settlement is final and it’s just a case of the Settlement Administrator moving forward with “claims administration and claims fulfillment.”