Recent Recalls

Recent Recalls

All-Clad 4-Square Belgian Waffle Makers – sparks

This !@#$% KitchenAid Refrigerator Won't Stop !@$% Beeping!

This !@#$% KitchenAid Refrigerator Won't Stop !@$% Beeping!

Beep… Beep… Beep… That’s all Robin’s new KitchenAid fridge does. For the past two months, nothing but !@#$ beeping. Sears claims that they replaced every circuit board in the fridge, and that Robin’s only choice is to wait another beeping month for a replacement unit. Think that might drive you a little crazy? Try reading Robin’s letter…

8 Tips That Will Keep Your Refrigerator Healthy And Your Bills Low

8 Tips That Will Keep Your Refrigerator Healthy And Your Bills Low

Consumer Reports has some tips for keeping your refrigerator happy and your utility bills low. Keeping the door shut as much as possible is apparently very important. As mom always said, “We’re not trying to refrigerate the entire State of Illinois, are we?”

EECB Results In $6000 Credit From Maytag For Defective Jade Refrigerator

EECB Results In $6000 Credit From Maytag For Defective Jade Refrigerator

If you plunk down six grand for a refrigerator like the Jade Model #RJRS4870D, you expect it work. And if it doesn’t, you expect the three-year warranty on it to cover things like the refrigerator leaking all over the floor, extra ice building up, and exuding the smell of burning rubber. Ron and his parents certainly thought so, but Maytag wanted them to pay for the installation of a new part to fix the problem, even though Maytag admitted it was a known issue with this refrigerator. Read his blog post about how he was able to use an executive email carpet bomb to persuade Maytag to doing the right thing. The end result was more than Ron asked or even hoped for: $6,000 credit towards any fridge they carry from either JennAir or Whirpool, installation included. My favorite line is when he tells them, “If the Whirlpool conglomerate cannot handle all of its customers in a timely matter maybe they should stop acquiring other brands and focus on the ones that they already have.”

Sears Left Me Without A Refrigerator For 18 Days

Sears Left Me Without A Refrigerator For 18 Days

Sears needlessly left William and his insulin-dependent wife and daughter without a working refrigerator for eighteen days. For three weeks, William chilled his food and life-saving medication with bags of ice, waiting for Sears to send a part that their intolerably rude repairman insisted would take at least ten business days to deliver. When a second repair team arrived to install the part, they found leaky copper tubing – a problem the first repairman could have easily fixed.

Best Buy Repair STILL Melts Meat, Not Hearts

Last month, Nikki wrote in complaining about her refrigerator, and Best Buy’s, failings. After finally getting her frigo fixed, it went out again (we think you have a bum frigo, Nikki) and all her food, especially 4th of July meats, was spoiled. Subsequently, she squeezed the Best Buy and Frigidarie people until ekking out food gift cards as reimbursement, though we’ve seen bloodier stones. Nikki writes:

GE Ice Makers Dispense Cool, Refreshing Razor Blades

GE Ice Makers Dispense Cool, Refreshing Razor Blades

It’s a sultry June, so what better time to have a nice, refreshing glass of ice to quench your summer thirst? But if you’ve got a GE refrigerator with built-in ice dispenser, watch out! You may find yourself with a throat full of jagged metal shards, your thirst to be quenched not by water’s magical solid state but instead by the copper gore bubbling from your esophagus’s shredded plush lining.

Best Buy Repair Melts Meat, Not Hearts

There is some use crying over spilt ice cream, though Best Buy won’t shed too many tears over it. That’s just as well. The resulting mix would leave a bad taste in your mouth, just like their customer service, as Nikki found when trying to get her refrigerator repaired.