Reader Ted writes:
Love your website. I’ve been a fan for quite a while. I finally have a story of my own to add. A couple of weeks ago I called BofA to cancel the Automatic Payment Plan on my BofA Visa. I was taking advantage of a 0% balance transfer offer. The autopay plan would have paid off the entire balance in full at the end of the month. Today I received 64 individual and identical letters from BofA confirming the change to my account.