Google Mocks Opacity Of National Security Requests While Feds Try To Hide Court Action From Public

In a transparency report from last year, Google thumbed its nose at the federal laws that limit what can be said about national security requests.

For quite some time, Google and other Internet biggies have argued that they should be able to reveal relatively detailed data to the public about user-information requests from federal law enforcement agencies, and specifically those that fall under that black umbrella of national security. In its latest transparency report, Google uses a visual to show its distaste for this opacity. Meanwhile, the federal government is attempting to argue its case for the lack of transparency behind doors closed so tight that even the others involved in the request won’t be privy to what’s said. [More]

Dell Redacts Prices And Dates From Sales Chat Transcripts, Rendering Them Pointless

Dell Redacts Prices And Dates From Sales Chat Transcripts, Rendering Them Pointless

Usually, it’s our job here at The Consumerist to do the redacting, removing employee and location names in order to prevent Internet mob harassment, among other reasons. But now Dell has gone ahead and pre-redacted chat transcripts when customers try to save them, erasing the evidence of price quotes and sale dates that they’ve discussed with potential customers. That’s what happened to Julie when she tried to discuss a financing offer over chat. [More]