(walkerspace)

AMC Remodels Movie Theaters To Have Big, Reclining Seats, But Fewer Of Them

Imagine that you’re a potential investor in movie theater chain AMC, which became a publicly traded company last year. Executives share their exciting new sales pitch: they’re going to make more money by selling fewer tickets to each show. Wait, what? How does that lead to higher earnings? Auditoriums that fit fewer patrons will have comfier, recliner-style seats. [More]

$5K Customer Is Very Insignificant Person To Raymour & Flanigan

$5K Customer Is Very Insignificant Person To Raymour & Flanigan

Maybe $5,000 isn’t a lot to furniture retailer Raymour & Flanigan, but it is to Jeff and his fiancée. That’s how much they dropped on furniture during a “VIP” sale at one of their stores. Most of the furniture has been delivered and is pretty great, but the two recliners they ordered were due to arrive weeks ago, and still haven’t showed up. It’s not that the furniture isn’t there, Jeff explains. The real issue is that no one seems to care about keeping the couple updated. They would like to know when they’ll finally be getting something to sit on. [More]