So as to mentally prime shopper drones to show their papers, a MI Walmart has taped a sign to its cash registers asking them to keep their receipts out for the greeters. [More]
The Environmental Working Group has a theory to explain why bisphenol-A, the controversial chemical that’s sometimes found in plastic bottles and can linings, shows up in the urine of over 90% of the population: it’s on paper receipts. The group found BPA on 40% of receipts collected from the sorts of businesses you visit every week, with the concentration topping 1000 times that of a can lining in some cases. [More]
If you’d like to stare, horrified at the fact that you have just ordered a lunch of 1,213 calories, Burgerville is your new favorite burger joint. [More]
Dan’s name is Dan, but Panera seems to have heard differently, as evidenced by this receipt. “We all had a good laugh,” Damn, oh damn, I mean, Dan, writes. [More]
D says he bought some clippers from Walmart, then turned around and decided to take them back and exchange them for something of higher quality. Management turned him down because he had no receipt, despite the fact that the move apparently broke away from Walmart policy. [More]
Whoever wrote up this Macaroni Grill guest check apparently looked at the customers waiting for the order, then called it as they saw it. [More]
Consumerist reader Jeremy says he’s recently been barred from entering any Walmart store in the country. Why? Because he politely declined to show his receipt to a greeter. [More]
Margaret found her Kmart wouldn’t budge on its no-exchanges-without-receipts policy, even though she bought a Kmart-exclusive briefcase that fell apart within two days and submitted all the evidence she could think of to prove she’d made the purchase. [More]
Rob’s digital photo frame stopped working a few days ago, so he contacted Kodak to see whether they could help him. He writes that he knew it was at least one month out of warranty because the warranty is for one year, and he’d been given it as a gift a year ago on Christmas. Still, he was hoping Kodak would cut him a deal or do some sort of above-and-beyond thing.
Instead, he found out that as far as Kodak was concerned, it had been out of warranty for over two years
Yep, it’s another Walmart receipt checker story! At the end of it, the OP asks, “What should I do?” And I sigh. I really don’t know. Don’t shop at Walmart anymore? Try to encourage your friends to not give their business to any company that acts in such a hostile way to honest, albeit uncooperative, customers? Spend a ton of money on a lawsuit that Walmart will use its very deep pockets to fight? [More]
In the comments to our most recent receipt check story, I noticed a reader argued that as long as the store wasn’t willing to reimburse him for his time, he wasn’t willing to give it to them. It makes sense; nothing in the marketplace is free, right? Why shouldn’t consumers be compensated for bag searches and receipt checks?
Another reader, Adam, suggested a similar idea in his email to us this morning. In fact, he thinks maybe the exiting-the-store moment could be a chance to make a little extra cash.
Kerri (not her real name) says she was detained last week at a Walmart in Utah, after she declined to show the receipt checker her receipt on the way out. She says a police officer blocked her from leaving, told her to show the receipt checker more respect, and then had her go back inside and let Walmart examine her bags while he wrote down the info from her drivers license. [More]
Michael says Lady Foot Locker wouldn’t let him keep his receipt after he returned an item, and that this wasn’t the first time. He writes: [More]
A man in Michigan grew so angry that GameStop wouldn’t take back his Xbox without a receipt that he threatened to kill someone and went to get something from his vehicle. The GameStop clerk called 911, and “Four Troy police officers, armed with rifles, stormed into [the] Oakland Mall store” and subdued him. He had an illegal stun gun on him but no firearm. [More]
This security footage from a BJ’s Wholesale in Florida shows a man trying to steal two computers, and the store’s elderly greeter/receipt-checker giving chase. Almost all the good stuff happens off screen, so you’ll have to imagine the awesome karate moves that probably ensued. It’s retail crime fighting in action!
Walmart can try to spin itself as being on the side of good all it wants, but if it ever suspects you of shoplifting, you may find that you’re powerless to fight back. In the case of a couple accused of shoplifting some Bic lighters in Niles, Michigan this past August, Walmart detained them, the police came and cuffed one of them, their two kids were taken to a security room, and—after a review of security footage proved the couple’s innocence—they were banned for life from all Walmarts. To top it off, Walmart’s legal team has sent the couple a letter asking to be reimbursed for 10 times the value of the lighters, even though the police determined no shoplifting had taken place.