• stupid

    Walmart Stops You And The Assistant Manager For Refusing To Show Receipt

    These receipt checking stories keep coming in and they just keep getting weirder. Reader Patrick was shopping at a Memphis, TN Walmart to buy a firearm, some ammunition and some groceries. First, Walmart refused to sell the groceries and the ammunition because Patrick was buying a firearm. More »

    9:47 AM on Tue Mar 4 2008
    By Meg Marco
    33,951 views, 526 comments

    Latest by wvusublime: It's been said, I know- Wal-mart, private business or not, did not really have the right to detain the customer. more »

  • receipt controversy

    Detained And Harassed At Walmart For Not Showing A Receipt

    Reader J was detained and harassed by some Walmart employees on his way out of the store the other day. J had already put his receipt inside his wallet after purchasing a $25 shower rack when a Walmart employee demanded to see his receipt. J declined and continued exiting the store. That's when things got weird. First, he was grabbed by a Walmart employee, then another customer started pushing him back inside the store.

    Yesterday (2-28-08) late afternoon I bought a $25 shower rack at the Wal-mart in [redacted] New Hampshire, and then tucked the receipt safely inside my wallet so I wouldn't lose it in case I had to return the item. The cashier did not bag the shower rack, so after I was done at the register I picked up my item and headed for the door. As I was approaching the door, the receipt checker Bob said, "Do you have your receipt?" To which I responded, "Yes, it's in my wallet" and I kept walking towards the door. Behind me, I could hear him yell "Sir! Sir! I need to see your receipt!", but being an avid Consumerist reader, I knew I didn't need to stop, so I kept walking. Bob ran up in front of me and stood between the slider doors, blocking my exit and budging me back inside. Appalled that the Wal-mart employee had just touched me, I said "excuse me", but Bob refused to budge, demanding again to see my receipt. I attempted to walk around him, but he kept stepping in front of me, and I would bounce off of him. Now, I was bigger than Bob, but I didn't wish to get physical and blow the situation out of proportion.
    More »

    12:28 PM on Mon Mar 3 2008
    By Meg Marco
    105,760 views, 573 comments

    Most discussed Lo-Pan: @Erskine: I hate the families of lawyers that always wish something would happen so they can use the lawyers. Sounds more »

  • happy endings

    Home Depot CEO Responds To Receipt Checking Story

    Home Depot's CEO, Frank Blake, responded to Matt's complaint about being unlawfully detained by the Washington D.C. Metropolitan police after refusing to show his receipt to a Home Depot employee.

    Here's his response:

    Frank Blake, CEO of Home Depot, writes:

    Mr [redacted]: I apologize for the bad service you've received from us (and for the detention)! But I thank you for taking the time to send this note. We are working hard to try to re-direct our company and deliver the customer service you should expect. - Frank blake

    More »

    8:00 AM on Fri Feb 29 2008
    By Meg Marco
    20,293 views, 67 comments

  • receipt controversy

    Unlawfully Detained At Home Depot For Not Showing Receipt

    Reader Matt has launched the dreaded EECB (Executive Email Carpet Bomb) on Home Depot—attaching a copy of a formal complaint that he filed with the Metropolitan Police in Washington, D.C.. More »

    4:59 PM on Wed Feb 27 2008
    By Meg Marco
    90,466 views, 287 comments

  • 1

  • 1-4 of 4 for "receipt controversy"