AT&T Doesn't Need To Actually Read Your Pathetic E-mails

AT&T Doesn't Need To Actually Read Your Pathetic E-mails

T. is in the military, and has recently deployed to Afghanistan. He has an AT&T phone, and wanted to see about switching to a different plan so he could leave his phone active for occasional calls, but pay less. What with being in Afghanistan and all. He e-mailed their customer service department to inquire about this, and received a response that indicates that while someone at AT&T Wireless is answering customer e-mails, they’re not necessarily reading them. [More]