(lymang)

Time Warner Cable Impersonators Ask: What Can We Do Worse For Our Customers?


Clearly disappointed that they weren’t able to progress beyond the second round in Consumerist’s Worst Company in America Tournament, Time Warner Cable has put out a call to their customers asking for tips on how they can possibly do things worse. No… that can’t be right. We have a strong suspicion that this press release did not actually come from Time Warner. [More]

Samsung USA Concedes That CEO's E-Mail Address Is Not A State Secret

Samsung USA Concedes That CEO's E-Mail Address Is Not A State Secret

UPDATE: Samsung has created an e-mail address that will allow people who have exhausted the regular customer service route to reach the company’s executive customer service team. [More]

Samsung USA CEO Y.K. Kim Doesn't Want You To Know His E-Mail Is 'First Two Initials, Last Name At SEA.Samsung.com'

Samsung USA CEO Y.K. Kim Doesn't Want You To Know His E-Mail Is 'First Two Initials, Last Name At SEA.Samsung.com'

UPDATE: Samsung USA has had second thoughts about its CEO’s e-mail address being such a huge secret. [More]

What Did This Woman Do To UPS To Get On Brown's Blacklist?

What Did This Woman Do To UPS To Get On Brown's Blacklist?

An Oregon woman whose medical problems leave her unable to drive thought that being able to buy almost anything online would make her life easier. That was before UPS began its mysterious war with her. Now, she’s forced to either buy from stores that use a different carrier, or have her packages delivered to a neighbor’s house. Why? The Oregonian tried to find out. [More]

Sony Miffed We Posted CEO's Email Address

Sony Miffed We Posted CEO's Email Address

Sony is peeved that we posted an email address for Jack Tretton, President and CEO Sony Computer Entertainment America, the man in charge of Playstation. They even go so far as to intimate that we have the wrong email address and are bad people. Thing is, we got it from a reader who used it successfully on his issue, and we checked it out. Playstation’s director of blogopolis massage, Patrick Seybold, writes: [More]