Diane received a merchandise voucher from Radio Shack as part of a class action settlement. It has the very nice feature of being usable on “any merchandise” in the store, but in this case “any merchandise” means “anything in the store except for that thing you wanted to buy.” [More]
Thomas got a good deal on a wireless keyboard and mouse at Radio Shack, and also went ahead and bought the warranty and replacement plan. The plan that lasts for one year. Six months later, the item wouldn’t work. So just drop it in the mail or take it back to the store where it was purchased for a replacement, right? Not so fast. The Shack was determined that he wasn’t going to bring home a replacement keyboard on their dime. [More]
While buying headsets at Radio Shack,Orlando let himself be talked into buying the Shack’s replacement plan for the item. There’s no hassle to using the plan, the salesperson assured him, but he probably should have realized that there is no such thing as “no hassle” at Radio Shack. While the plan replaced a broken headset, there was plenty of hassle, and the plan didn’t fully replace the item. [More]
Back during last year’s Black Friday shopping frenzy, Khoi purchased a new smartphone that cost $50, with a rebate offer of a $50 Target gift card along with it. The rebate card was supposed to show up within two weeks. Six months later, he’s still waiting on that gift card, and he hasn’t exactly been sitting around twiddling his thumbs and waiting for Target to mail it. Finally, at the 6-month mark, he decided to take his dissatisfaction to the very tippity top, writing to Target’s CEO. [More]
Sure, you can buy minutes for your prepaid mobile phone at Radio Shack. But that doesn’t mean that you should. Reader Adam’s source for this information: a Shack employee, who told Adam that he should get his minutes elsewhere, claiming that employees get in trouble for selling them. Wha? [More]
Do you buy Activia because Jamie Lee Curtis says you should? Or a Sony TV because Peyton Manning is their pitchman? What about that stash of Extenze you keep in the bedside table — did you purchase that on the recommendation of Jimmy Johnson? A new study shows that the answer to all these questions is probably a big “no.” [More]
Eric writes that he wanted to upgrade the phone that he uses on his T-Mobile prepaid plan. He decided on a T-Mobile Comet, and found a great price on it at Radio Shack. The crack sales team at The Shack had the phone in stock, and would be very happy to sell it to him along with a two-year contract. This being the reason why Eric has a prepaid plan, he declined.
The salesman insisted that this was a policy that came straight from the district manager, and “called” to confirm it. When Eric asked for the manager’s number so he could discuss the problem himself, the manager turned out to be a fax machine. When Eric insisted on being given the real number, that’s when the salesman threatened to call mall security.
Has RadioShack gone too far with its sales quotas? Allison wrote us to say that when she tried to upgrade her phone recently, the employee had to add accessories to the transaction before the system would approve it. She said he canceled some, and she ended up paying $2 for “two plastic covers for phones I don’t own.” But she says her mom had an even more bizarre experience at a RadioShack, where the assistant actually paid for the accessories herself. [More]
Radio Shack, oh, I’m sorry, “The Shack” is on the auction block. Private equity groups like Blackstone Group are bidding for it, and Best Buy could be a possible secret contender as well, according to the Post. I guess that scheme to dominate the market by knowing the zip code of every battery purchaser didn’t work out so hot. (Thanks to Gary!) [More]
Some humanitarian has purchased a cassette tape of answering machine messages produced by Radio Shack in 1985 for $0.10 at the library and has made them available online for you to use. [More]
Reader Molly needed a cellphone charger. She ran in to Radio Shack to grab one and paid with cash — but the cashier wouldn’t complete the transaction without her home address, phone number and email address. She’s wondering if this is normal. [More]
Manholes have been exploding more than usual in NYC lately. For those of you who have never lived in NYC, the street randomly explodes at pretty frequent intervals. Sometimes it’s a steam pipe, sometimes it’s electrical. Right now firefighters are putting out a Radio Shack that was a little too close to an exploding manhole/transformer situation. We have video of that, plus three other recent explosions. [More]
Bobby has found that Radio Shack’s Gigaware wireless mouse to be shoddily made and breakdown-prone, but is happy that the company seems happily eager to replace it as many times as necessary. [More]