How many times do we have to tell the cashiers of America to STOP PUTTING STUPID AND OFFENSIVE NAMES ON CUSTOMERS’ RECEIPTS? Sorry we had to go all-caps on you there, but after all the stories of idiotic name-calling that have gotten employees fired and retailers sued, you’d think people would stop. And yet here we have the story of a CVS customer of Korean descent who is suing the drugstore chain after allegedly being labeled “Ching Chong Lee” on her receipt. [More]
We’d like to believe that when we go into a restaurant, the waitstaff will treat everyone at the table equally (which may be a good or bad thing, depending on the server), but a new survey claims that more than one-third of servers admit to providing inferior service to African-American customers, and more than half say they’ve seen other servers treating customers poorly based on race. [More]
A California man sued a restaurant in federal court, accusing it of discrimination for leaving racial epithets on his receipts. Weeks before the case was set to be heard by a jury, the restaurant and the customer reached a settlement with undisclosed terms. [More]
In a busy food-service establishment, it’s understandable to refer to customers by nicknames or a shorthand. However, problems arise when these nicknames actually appear on the customer’s receipt. Just ask a New York Papa John’s that’s been plagued with prank calls since a receipt identifying a customer of Asian descent as “Lady Chinky Eyes” hit Twitter. [More]
Nivea drew a deluge of criticism for running an ad in Esquire featuring a black dude holding what looks like the mask of a black guy with an Afro and facial hair with copy that read “Look Like You Give a Damn.” and “Re-civilize Yourself.” Nivea’s parent company, Beiersdorf AG, quickly backed away from the ad, apologizing and issuing an apology. [More]
Kmart scientists have discovered that everyone who opens products and leaves them on shelves can read Spanish, so a Maryland store has cleverly posted this sign to warn stuff-openers to ceasendesisto. Silly Patrick, who spotted the appropriate and in-no-way-insensitive signage, takes issue with its posting: [More]
From unveiling a new recipe to promising more honest ads, Domino’s has done a great deal to restructure its image in recent months. And then some jackass delivery guy in North Carolina has to go and ruin the fun for everyone by dropping the “N word” on a customer’s receipt. [More]
The Illinois AG filed a lawsuit this week against Countrywide, alleging that the now imploded mortgage lender steered blacks and Latinos into riskier subprime loans more often than whites, even when they qualified for safer mortgages. [More]
It’s so hard to understand each other in this life. First there was that unfortunate honey bun mixup, and now Hallmark is trying to prevent a bunch of press conferences from happening (too late!) by pulling a graduation card from shelves. Why? Because either Hoops or Yo-Yo–I don’t know which character is which–spouts shockingly racist insults and threats when you open the card. Well, maybe. [More]
Six black college students on a senior trip to Chicago say they were refused entry into Chicago’s Original Mother’s bar while 200 of their white classmates got in without a problem, CNN reports.
In the puzzle game Scribblenauts for the Nintendo DS, you type in names of items that appear on screen and help you complete levels. Among the tens of thousands of possibilities is one that’s more than a little unnerving: type in the antiquated racial slur “sambo” and up pops a watermelon, another racist Vaudevillian symbol.
Apparently, some geniuses at Microsoft decided that an Asian man, a black guy, and a white woman wasn’t the best way to sell Microsoft’s Business Productivity tools in Poland. So they swapped out the black guy with a white guy in the photo. Nothing terribly unusual about that – ads are altered for foreign markets all the time. But that Photoshopped head of a grimacing, palsied yuppie promises to haunt your dreams.
I like to make fun of white people (and, really, who doesn’t). Even McDonald’s likes to make fun of white people if the white people live in Japan. A new McDonald’s advertising there campaign centers on one Mr. James, a bespectacled idiot who tortures the Japanese language and is quite literally crazed for McDonald’s burgers.
The Wells Fargo racist sub-prime mortgage lawsuit reminded me of an old post we did where an ex-Countrywide employee alleged that that loan company had racist practices too. Here’s the insider email we posted back in February, 08:
Here’s the official court filing (PDF) so you can get the full details on how Wells Fargo pushed or even fraudulently placed black borrowers into sub-prime loans, even when those borrowers could afford prime loans, along with an office environment where employees threw around racist slurs, calling black borrowers “mud people” and their mortgages “ghetto loans.” The official statements referenced in the NYT article are in this document in full. The affidavits begin on page 48. Two screenshots inside…