Recently, Walmart decided to wage war against Publix and other supermarkets in Florida by deciding to honor buy-one-get-one free deals from competing stores in the state, even if the Walmart base price for the product is already cheaper. Problem is, not everyone at the nation’s largest retailer is aware of this latest development. [More]
We like to post stories about honest shoppers accused of wrongdoing and tag them “Couponing is not a crime.” But there really are cases where couponing is a crime. Namely, when you take online coupons and alter the discount amounts, then pay off a grocery store manager to manually type in those Fakey McFake coupon amounts. [More]
You might have had some nice celebrations this weekend, but we’d guess that none of them had the shocking level of true Above and Beyond customer service that karen experienced at a cookout on Saturday. Something as tiny as an insect can totally ruin the party, when that insect is a dead gnat lodged in the frosting of your birthday carrot cake. [More]
The folks at Publix Super Markets have recalled their ‘Publix Deli Tri Fruit and Grain Salad’ out of concern that it may be adulterated with Listeria monocytogenes, which is not something you want to be eating. [More]
For several months, Walmart has been running a series of ads touting its Low Price Guarantee and calling out specific competitors for their higher prices. But those retailers are now fighting back with complaints in several states. [More]
Since we began following the stories of CVS pharmacists who appear to have been pressured into automatically refilling customers’ prescriptions, regardless of whether or not a refill has been requested, we’ve received enough e-mails from from both customers and pharmacists at a number of companies who say these are not isolated incidents. [More]
Shopping at her local Publix supermarket, Kathleen took some of her wholesome, perishable groceries–dairy and fruit–and put them on the conveyor belt before the rest of her items. This prompted the cashier to assume that since she had put the dairy items first, that she would be paying for those with a WIC check. She could have shrugged, said “no,” and forgotten about the incident. But the false assumption, the volume of the cashier’s voice and the attention that the question drew to her really embarrassed and upset Kathleen. She complained to store management and wants an apology from corporate that is not forthcoming. [More]
In the past few weeks, three big stores have changed their coupon policies in ways to curb some of the more lucrative coupon tactics. It appears to be fallout over noob extreme couponers inspired by the TLC show Extreme Couponing, who are ruining the game for everyone else. [More]
Scrape off the trendiness and a popular “green” choice is actually “gray” underneath; some reusable shopping bags contain lead. [More]
Cheap generic drugs are good for when you’re between jobs, between insurance, or if you’ve just got a prescription drug plan that is costing you too much money. You might find, as Wise Bread did, that a generic version of your medication actually causes fewer side effects in addition to being more cost-effective. [More]
Ian and his family love garlic, but he tells Consumerist that his favored Publix store seemed to have trouble stocking garlic that wasn’t either moldy or sprouted. Neither of these are good qualities for fresh garlic, so Ian e-mailed the chain’s corporate office about the situation. Eventually, he received a response with an almost Wegmans-like level of class and problem-solving. [More]
With the economy continuing to circle the bowl, it’s not surprising that customers are turning to Walmart’s cheaper prices for just about everything. A new survey has the box store biggie as the most frequently shopped-at store in all U.S. regions, even though consumers don’t necessarily consider themselves loyal to Big W. [More]
On Tuesday, we published the story of a woman who ordered a turkey from a Publix supermarket deli for her office’s Thanksgiving celebration, only to discover that her “fully cooked” turkey was cooked, but cold. This was a problem. Her story had a happy ending, but we heard from a Publix employee who confirmed that selling a cold turkey with no warning is wrong…and would lead to trouble for any employee who tried it at our tipster’s store. [More]
Wendy was in charge of planning the at-work Thanksgiving feast for her colleagues at her new job, and was happy to take on the task. A series of misunderstandings at the grocery store deli meant that she nearly had to serve her colleagues a fully cooked but entirely cold turkey. [More]
Kevin was shopping at the Publix in Birmingham, AL when he spotted this helpful sign.
Holy crap! A “multiagency” investigation that started with a single shoplifting incident has lead to the arrest of an 18 person crime ring in Florida, says The Ledger.
I bought a Health Valley split pea soup at Publix Supermarket in Miami, FL on Friday 01/11/08 in the morning before coming in to work. Around 12:30 or so when I finally felt ready to have lunch, I opened the soup only to find it infested with dead bugs.
Bad news for people who were enjoying Publix’s policy of price-matching Walmart’s $4 generic drug plan—they’ve discontinued it, opting instead of offer free antibiotics.