Reader Says Firmware Update Borked His PS3

Reader Says Firmware Update Borked His PS3

After Agent Xray purchased The Beatles: Rock Band, he tells us his PlayStation 3 put up a speedbump on Abbey Road by requiring him to download the latest firmware upgrade in order to play the game.

Videos Suggest New Slim PS3 May Be Slower Than Old Fat One

Videos Suggest New Slim PS3 May Be Slower Than Old Fat One

The advantages of the newly released PS3 Slim over the older models are numerous: smaller size, larger hard drive and faster booting — um, wait, maybe not that last one.

GamePro Names Five Best Console Wars

GamePro Names Five Best Console Wars

The history of video game console competitions reads much like that of New York’s crime families — you see powerful leaders making bold, risky moves to snuff out their rivals and fierce, tribal alliances that breed clashes between vocal factions.

Best Buy Will Bribe Customers To Keep Their New Fat PS3s

Best Buy Will Bribe Customers To Keep Their New Fat PS3s

The PS3 Slim is hitting stores next week, or even sooner at some stores, so it’s natural that recent buyers of older-model, fatter, more expensive PS3s will be returning their consoles en masse.

Microsoft Lowers High-End 360 Price To Match PS3

Microsoft Lowers High-End 360 Price To Match PS3

Responding to Sony’s announcement that a new, cheaper PS3 — as well as a universal price cut to $300 — is imminent, Microsoft is understandably lowering the price of its Xbox 360 Elite to $300, matching the new PS3.

Slimmer, Cheaper PS3 Coming In September

Slimmer, Cheaper PS3 Coming In September

In a move to spike slumping PlayStation 3 sales, Sony revealed the long-rumored PS3 Slim will be slinking onto shelves Sept. 1.

Xbox 360 Failure Rate is 54.2 Percent, Game Informer Finds

Xbox 360 Failure Rate is 54.2 Percent, Game Informer Finds

The Xbox 360 breaks five times as often as its closest failure-prone competitor, the PlayStation 3, a print edition-only Game Informer survey found.

Updated: PS3 Racing Game Update No Longer Doubles Load Times To Show Ads

Updated: PS3 Racing Game Update No Longer Doubles Load Times To Show Ads

This generation of game consoles has adapted the PC tradition of updating games with downloadable patches to smooth out glitches and add new features. With an update to its PlayStation 3 hovercraft racer Wipeout HD, Sony added yet another facet to the experience — pre-race commercials that caused longer-than-necessary load times.

Dusty PS3 Inspector Threw Dirt On PS3 So He Wouldn't Have To Repair It

Dusty PS3 Inspector Threw Dirt On PS3 So He Wouldn't Have To Repair It

Well well well. New information from an inside source says that the tech threw dirt on the infamous “dusty PS3″ to deny the warranty claim because he didn’t feel like repairing it. Shocking! His confession, inside.

Sony Plans To Make The Wii and 360 Jealous By Pumping Your PS3 Full Of Free Music Videos

Sony Plans To Make The Wii and 360 Jealous By Pumping Your PS3 Full Of Free Music Videos

You just can’t win if you’re a gamer these days. Sure, you may like the console you’ve got, but you know your jealous of the exclusive games and features on the systems you don’t have. Even if you own all three current-gen home consoles you feel guilty about neglecting one or two of them.

Read Pachter's Lips: No New Consoles Till 2013

Read Pachter's Lips: No New Consoles Till 2013

Bad news for gamers who are dreaming of an Xbox 361, PlayStation 4 or Wiii. You won’t be playing hovercraft Mario Kart or holographic Halo until well into President Palin’s first term.

IGN Says Capcom's "New Content" For Resident Evil 5 Is Already On The Disc

IGN Says Capcom's "New Content" For Resident Evil 5 Is Already On The Disc

Update: Several commenters have pointed out that the size of the download seems to indicate that your $5 gets you new code, not just an unlock key. The original post is below.

VISA Won't Replace Dusty PS3 After All

VISA Won't Replace Dusty PS3 After All

Remember that guy with the PS3 Sony said was too dusty to repair? The saga continues.

How To Cancel An Order You've Placed On Walmart.com

How To Cancel An Order You've Placed On Walmart.com

As we noted in this earlier post, it’s technically not possible to cancel an order after you’ve placed it on Wal-Mart’s website. A helpful reader says there are a couple of ways around this, although neither option will immediately free up any hold on your funds.

Walmart.com Holds $550 Hostage For PS3 Bundle It Won't Ship

Walmart.com Holds $550 Hostage For PS3 Bundle It Won't Ship

Consumerist reader The Unicorn has $550 tied up in some strange Wal-Mart purgatory for a PlayStation 3 bundle that they won’t ship to her, even though it clearly states in their online terms that they won’t charge you for your order until it’s shipped. Her customer service queries are being met with content-free scripted CSR-bot responses. She writes, “Here’s the thing: don’t ever buy anything from Walmart, ever. I knew this, and ignored it, and now I’m paying the price.”

Best Buy Agrees To Hand Over $100 Gift Card That Manager Denied

Best Buy Agrees To Hand Over $100 Gift Card That Manager Denied

A few days ago we reported that Cliff didn’t receive a $100 gift card when he purchased a PS3 bundle from Best Buy, despite an unpublicized corporate memo that seemed to say otherwise. The manager at Cliff’s Best Buy said “You can buy any other PlayStation and you can get the gift card, but not on that one.” This didn’t match up with what others were reporting, so Cliff sent an email blast to the executive level asking why the offer wasn’t honored. Yesterday a Best Buy rep called Cliff and said that they’d be mailing him a $100 gift card. We’re impressed the Best Buy resolved this so quickly.

Best Buy Responds (Partially) To $100 Gift Card Story

Best Buy Responds (Partially) To $100 Gift Card Story

When Cliff sent us his story about the denied $100 gift card from Best Buy, he also sent it to over a dozen addresses at Best Buy HQ. A few hours ago we got this email cc’ed to us from a VP of Executive Customer Care:

Best Buy Ignores Internal Memo, Doesn't Honor $100 Gift Card Promo On Metal Gear Solid Bundle

Best Buy Ignores Internal Memo, Doesn't Honor $100 Gift Card Promo On Metal Gear Solid Bundle

According to this conversation over at the SlickDeals forum, Wal-Mart was offering a $100 gift card with any Blu-ray player purchase, including the PS3—and Best Buy Corporate issued a memo saying they would match Wal-Mart’s deal and offer $100 gift cards as well. Cliff tried to take advantage of this unadvertised special when he purchased a Metal Gear Solid PS3 bundle a couple of days ago, but the manager of the store refused, saying the bundle was off-limits: “You can buy any other Playstation and you can get the gift card, but not on that one.” Oddly, though, other members of SlickDeals were reporting success with the very same bundle around the country.