You can shop online for years without ever having your information compromised, but not everyone can be so lucky. There are ways to guard yourself against thieves looking to swipe your money and personal information. [More]
Need Sunscreen? Here Are The Ones Consumer Reports Likes
By May 31, 2010
It’s Memorial Day! There is sunshine out my window, and it’s calling me to come bathe in it! But before I go get arrested for public nudity in the park, I’m going to apply some decent sunscreen that blocks both UVB rays and UVA rays. Consumer Reports tested sunscreens recently and says these are the top 4 products in terms of effectiveness. All of them are sprays, and fortunately the top scorer is also the second cheapest in the entire test group. [More]
It's National Consumer Protection Week!
By March 8, 2010
The FTC has designated this week National Consumer Protection Week, so all scams will be put on hold and businesses won’t overcharge you until next Sunday. What, no? That’s now how it works? Ah… it looks like it’s more about consumer education, which is also a good thing since that will help consumers protect themselves year round. For adults, here’s a whole page of various scam prevention tips, fact sheets, and videos. If you’re an educator, you can enroll in the National Financial Capability Challenge and get an “educator toolkit” to help you teach students how to be smart consumers. There’s a section for businesses too, with information on how to protect customers’ personal info and deter ID theft. [More]
Whistleblower Nurse On Trial For Reporting Doctor To State Board
By February 8, 2010
Update: After four days, the nurse was acquitted. [More]
What Makes A Person Good Scam Bait?
By December 9, 2009
We all like to think we’re basically scam-proof, and that our reason and skepticism will protect us from even the most talented hustlers. More likely, we just haven’t encountered those hustlers yet. [More]
Maine's Supreme Court To Decide If Consumers Should Be Compensated For Hannaford Security Breach
By October 12, 2009
If a retailer doesn’t protect your credit card data and it gets stolen, should you be compensated? Not for any unauthorized charges, which are already covered under banks’ zero-liability protection, but for the time lost dealing with the problem, for the anxiety it causes, and for any future credit history/score issues it might cause?
Wells Fargo Also Pledges To Reduce Overdraft Fees
By September 24, 2009
Chase and Bank of America aren’t the only ones suddenly growing pseudo-human faces and reducing their money-sucking overdraft policies. Today Wells Fargo squirted out a press release that says they “will eliminate overdraft fees for customers when they overdraw their accounts by $5 or less and will charge no more than four overdraft fees per day.”
SoCalGas' Password Policy Makes Passwords Pointless
By September 23, 2009
We’re not sure why a company would bother with offering a password feature on their customer accounts if they disable them without warning 3 months later as a matter of policy, but that’s how Southern California Gas Company rolls. Does it really matter, you ask? It might if you’re a victim of domestic violence.
5 Ways To Prevent Identity Theft
By September 14, 2009
If you’re still not shredding, locking, and canceling, maybe a giant graphic will get the point across. Follow these five tips and you’ll be well on your way to securing your side of things when it comes to ID theft.
Watch Out For Best Buy's Extended Warranties
By July 30, 2009
HD Guru took a deeper look at the extended warranties and service plans Best Buy pushes on customers who buy expensive electronics like hi-def TVs. You probably won’t be surprised to find out that the fine print negates a lot of what the person or pamphlet on the sales floor will try to promise you—but you might be surprised at just how useless these plans can be when you get right down to it.
How To Guard Your Identity From Being Stolen
By July 21, 2009
Although the threat of identity theft may be a bit overblown, it’s still a good idea to do everything you can within reason to stop yourself from becoming a victim.
How To Load Up Your Kindle With Non-Amazon Ebooks
By July 20, 2009
So you’ve got a Kindle, and you have books on it, and you want to keep those books—no matter what Amazon or a publisher decides you deserve in the future. Your legal options are limited, but you do have some.
Free Bike Protection Is Neither Free Nor Protects All Bikes
By July 8, 2009
Brian bought a new bike lock recently. What led him to purchase a nice, expensive lock from On Guard was the package’s promise that the lock came with insurance—if his bike was stolen while using the lock, the company would pay for a replacement. He asked a salesperson, who verified the information. Sweet! Then he went online to register his new lock, and learned how the bike lock “protection” really works.
Be Your Own Financial Regulator
By June 26, 2009
Any sort of federal agency to protect consumers from abuse from the financial industry is months, or possibly years, away, notes Linda Stern of Reuters. That’s why you shouldn’t depend on such an agency to protect you in the meantime. In fact, you can take her advice and use it no matter what happens at the federal level.
Obama To Call For Financial Watchdog Agency
By June 16, 2009
Tomorrow, President Obama is expected to call for the creation of a new watchdog agency that would help protect consumers from abusive credit card, mortgage, banking practices. The banking industry is not happy about the idea, reports CNN. But hey, they’re just looking out for us: “It’s bad for consumers,” a banking industry lobbyist told the network. Oh, well, never mind then, and pass me some more delicious subprime!
Buy The Right Sunscreen And Avoid Sunburn
By May 31, 2009
Buying the right sunscreen could mean the difference between a pleasant day at the beach and a nightmare of splotchy pain. Consumer Reports conducted a poll to see how you people use sunscreen, and even dunked a bunch of volunteers in a tub for forty minutes to see how different sunscreens held up. Inside, the sunscreens that earned Consumer Reports’ praise, and a few tips for avoiding the dreaded summer sunburn.
GMail's Achilles Heel: Terrible Customer Service
By October 5, 2008
Losing access to your GMail account is tantamount to banishment from the internet, but Google’s non-existent customer support makes it nearly impossible for rightful owners to regain control of their accounts. The New York Times asked Google why they couldn’t afford to offer phone-based customer support, a simple question Google needed three people to answer.
'Identity Theft-Proof' Wallet Blocks RFID, Goes In Front Pocket
By September 18, 2008
If you’re concerned about your RFID-chipped credit cards being skimmed, you might want to consider shielding them. DIFRwear makes a wallet with the shielding already included, and now roguewallet in Maine has introduced its own RFID-shielded version, with a fin-shaped design so it fits better in your front pocket to thwart pickpockets. Unfortunately, it’s also $50, compared to $20 for the more conventional looking DIFRwear hip-pocket design. (Both are FIPS 201 compliant, if that means anything to you.)
