Yesterday, we told you about what an easy time one Consumerist reader had when trying to get a replacement part for his 7-year-old Kohler faucet. Unfortunately, not every company is as generous when it comes to lifetime warranties. [More]
Rob’s digital photo frame stopped working a few days ago, so he contacted Kodak to see whether they could help him. He writes that he knew it was at least one month out of warranty because the warranty is for one year, and he’d been given it as a gift a year ago on Christmas. Still, he was hoping Kodak would cut him a deal or do some sort of above-and-beyond thing.
Instead, he found out that as far as Kodak was concerned, it had been out of warranty for over two years