<![CDATA[Consumerist: Profits]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Profits]]> http://consumerist.com/tag/profits http://consumerist.com/tag/profits <![CDATA[ Airlines Have Bumped 343,000 Passengers This Year ]]> Over a quarter-million passengers were bumped from flights in the past eight months, a number that is set to grow as airlines try to boost anemic profits by slashing fleets. The Department of Transportation requires airlines to compensate bumped passengers with cash or vouchers, but savvy passengers can leverage their situation to negotiate heftier payments...

Travelers can now receive up to $400 if they are involuntarily bumped and rebooked on another flight within two hours after their original domestic flight time and within four hours for international. They are eligible for up to $800 in cash if they are not rerouted by then. The final amount depends on the length of the flight and the price paid for the ticket.

Even stricter rules apply in Europe, where compensation ranges from 125 euros (about $185) to 600 euros (about $888), depending on the length of the flight and the amount of time the passenger will be delayed.

Compensation must be paid immediately in cash, or with a voucher if the passenger accepts it, and the airline must offer a choice of a refund, a return flight to their departure city or an alternative flight. Volunteers also receive compensation, which they negotiate with the airline.

Passengers are learning, however, that if an airline does not get enough volunteers at a lower figure, they might be able to bid up the offer, and also obtain sweeteners that include vouchers for meals, hotels, transportation and even plane tickets.

Baiting the bump is a proud tradition for many thrifty travelers. If negotiating provides a cathartic prelude to vacation, read our guide for getting bumped.

If your trip can't wait for vouchers and cash, we also have a handy guide for holding onto your seat.

As Overbooked Flights Rise, So Do Payoffs for Those Who Are Bumped [The New York Times]
(Photo: Getty)

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Over ]]> a ]]> As ]]> Getty) Travel ]]> our ]]> ]]> . If ]]> Travelers ]]> . Baiting ]]> Sat, 23 Aug 2008 19:30:56 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=5040972&view=rss&microfeed=true
<![CDATA[ Exxon Posts The Highest Profit Ever By Any U.S. Company In Any Industry, But It's Not Enough ]]> Exxon made $11.68 billion in the second quarter, says the AP, which is "the biggest profit from operations ever by any U.S. corporation," but that wasn't quite enough to please investors, who were disappointed.

...the results were well short of Wall Street expectations and its shares slumped 3 percent.

Apparently, earnings from competitor Royal Dutch Shell got everyone's hopes up when their profits jumped 33%. Poor Exxon.

Oil Profits Shatter Records [Huffington Post]
(Photo: whatatravisty )

]]> Thu, 31 Jul 2008 16:23:03 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5031688&view=rss&microfeed=true <![CDATA[ You Starbucks haters out there can rejoice, ... ]]> You Starbucks haters out there can rejoice, because the company just posted its first quarterly loss EVAR "of $6.7 million, or 1 cent per share, compared with a year-earlier net profit of $158.3 million, or 21 cents per share." Store closures and restructuring are to blame, as well as the fact that nobody can afford anything anymore. [Reuters]

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Wed, 30 Jul 2008 16:53:44 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5031194&view=rss&microfeed=true
<![CDATA[ Colgate-Palmolive has reported a 19% increase ... ]]> Colgate-Palmolive has reported a 19% increase in quarterly profits, and says it's partially due to price increases (but also greater volume sales and a weak dollar). [Reuters]

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Tue, 29 Jul 2008 11:38:57 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5030456&view=rss&microfeed=true
<![CDATA[ The Crocs Fad Is Over?! Profits Down, Will Close 1 Factory ]]> Like Zubaz pants before them, Crocs seem to be well on their way to assuming their rightful place of honor in the bad fad hall of fame as the company slashed its sales forecast and announced that it would be closing a plant in Quebec due to decreased traffic in its US stores.

Crocs CEO says:

"Current macrotrends in the environment" have led to weaker-than-expected sales, according to Crocs Chief Executive Ron Snyder, speaking to analysts during a conference call on Tuesday.
Meanwhile, Japan is tired of children's feet being mangled by escalators and has instructed the shoemaker to fix a design flaw that causes the shoes (and toes) to be sucked down into the escalator's moving parts. CNNMoney says the Trade Ministry issued the warning after receiving 65 complaints about Crocs getting stuck in escalators. From CNN:
The Washington Metro _ one of the nation's largest transit systems _ has even posted ads warning about such shoes on its moving stairways. The ads feature a photo of a crocodile, which is the company logo, though the signs don't mention Crocs by name..

Crocs shares plummet 40 percent after outlook slashed [Reuters]
Japan seeks design change for Crocs because of injuries [CNNMoney]
(Photo:loop_oh)

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Fri, 18 Apr 2008 14:24:46 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=381564&view=rss&microfeed=true
<![CDATA[ For the retail managers lurking here: an ... ]]> For the retail managers lurking here: an analysis of data from a "US specialty retailer" shows that not reducing staff during lean times leads to an increase in profit margins. [The Times South Africa]

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Mon, 10 Mar 2008 21:58:39 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=366182&view=rss&microfeed=true
<![CDATA[ Costco Is On Fire, Profit Up 31% ]]> Costco has announced that their 2nd quarter profits are up 31%! That's a lot!

Bloomberg provides some obvious theories as to why this might be:

By selling in bulk, Costco attracts shoppers seeking to buy more goods with fewer trips to counter higher food and fuel costs as the U.S. economy slows. Customers, who pay annual membership fees, also sought out cut-rate luxury items such as Burberry and Fendi handbags and Omega watches.

Costco is ``focused on the member and the value that they are bringing to the member,'' Lauri Brunner, an analyst at Thrivent Asset Management in Minneapolis, said in a March 3 telephone interview. The chain continues to ``reap the benefits of trip consolidation by consumers.''

Are you shopping at Costco because you're broke... or because Costco rocks your socks off?

Costco Profit Rises 31% as Shoppers Stock Up on Food (Update4) [Bloomberg]
(Photo:greenwenvy08)

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Wed, 05 Mar 2008 11:50:13 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=364151&view=rss&microfeed=true
<![CDATA[ U.S. Banking Profits Plunge To Lowest Levels In 16 Years ]]> Banks just aren't making the same profits they used to says the Federal Deposit Insurance Commission.

"The rising trend in noncurrent loans indicates that write-offs and loss provisions will likely remain high for the near future," FDIC Chairman Sheila C. Bair said in the FDIC's Quarterly Banking Profile. She added, "We'll also need to keep a close eye as we've been doing for a number of months on loan portfolios other than housing, including commercial real estate, credit cards, and small business. All of these are showing signs of stress as housing market weakness continues."
In case you were wondering, this is why your credit card interest rate suddenly jumped and you just paid $3 at an ATM.

Q4 2007 U.S. banking profits lowest in 16 years [MarketWatch]
(Photo:Library of Congress)

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Tue, 26 Feb 2008 17:14:02 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=361089&view=rss&microfeed=true
<![CDATA[ Sears Expects To Lose 60% Profit This Quarter. Good. ]]> yeoldesearstruck.jpgSears Holding Company, a conjoining of two defective retail companies, Sears and Kmart, expects to lose 60% this quarter. "Come see the poorer side of Sears." Lack of price competition, Abysmal customer service, warranty repair services contracted out to incompetent skeezebags, oh, and let's not forget two bollixed attempts at getting jiggy with the internets only to violate customer's privacy (exhibit A, exhibit B)... what's there to like? That shiner looks good on you, baby, you deserve it.

Sears Expects 60% Drop in Profit for Quarter [NYT]
(Photo: meghannmarco)

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Mon, 14 Jan 2008 18:15:32 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=344774&view=rss&microfeed=true
<![CDATA[ High fuel prices won't help gas station owners ... ]]> Gas%20Pump.jpgHigh fuel prices won't help gas station owners retire anytime soon. According to the National Association of Convenience Stores, station owners make less than one penny for every gallon pumped. [YumaSun]

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Sun, 23 Dec 2007 16:15:21 EST Carey http://consumerist.com/index.php?op=postcommentfeed&postId=337171&view=rss&microfeed=true
<![CDATA[ Maybe not you, but someone's been doing ... ]]> Maybe not you, but someone's been doing a lot of shopping at Best Buy this year, because they just posted higher 3rd quarter earnings than they had predicted, based on "strong sales." Sales were $238 million versus $150 million a year ago. [Reuters]

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Tue, 18 Dec 2007 08:35:49 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=335107&view=rss&microfeed=true
<![CDATA[ Massachusetts Mortgages To Become Safer, Fairer ]]> Massachusetts Attorney General Martha Coakley last week unveiled aggressive regulations designed to curb the orgy of irresponsible lending that led to the subprime meltdown. The measures, among the strictest in the nation, enjoin lenders from profiteering or ignoring a prospective borrower's financial situation.

Under the new regulations:

  • Lenders will be required to treat all borrowers fairly and equally;
  • Lenders must have a "reasonable belief" that the borrower can repay the proposed mortgage;
  • Lenders would be required to offer the cheapest loan for which the borrower qualifies;
The state legislature may soon augment the Attorney General's regulations with additional requirements.
The Massachusetts Senate in June adopted many of Governor Deval L. Patrick's proposals for increased regulation. The version before the House today is similar. Mortgage brokers and lenders must be licensed, pay an annual fee and be subject to greater regulation and oversight by the Massachusetts Division of Banks. The money would be used to finance housing counselors who would assist first-time homebuyers planning to use adjustable-rate loans.

The legislation would also give borrowers a 90-day grace period in which to catch up on loan payments if they fall behind. And it limits the fees lenders can charge if borrowers convert from adjustable-rate loans to fixed-rate loans, which are generally easier to repay.

Massachusetts' regulations only protect Massachusetts residents, but on Wednesday, Representative Barney Frank (D-MA), Chairman of the House Financial Services Committee, will introduce his own proposals that could extend similar protections to everyone.

State toughens rules on mortgages [Boston Globe]
(AP Photo/Reed Saxon)

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Mon, 22 Oct 2007 13:35:57 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=313331&view=rss&microfeed=true
<![CDATA[ What's Wrong With Macy's? Second Quarter Profit Drops 77% ]]> According to the Chicago Sun-Times, Macy's has cut their yearly outlook after their second quarter profits dropped 77%. What's the big problem?

The merger with May has not gone well for Macy's, and they're having trouble integrating the Marshall Field's stores. From the Sun-Times:

Profits were hurt by higher-than-expected costs of integrating more than 400 former May Department Stores, including the Marshall Field's chain. Macy's bought the May Department Stores for $11 billion in August 2005.

But cost cuts helped shrink selling, general and administrative expenses.

Sales at the former Marshall Field's and other May stores continue to disappoint, but are closing the gap in performance with long-time Macy's stores, Chief Financial Officer Karen Hoguet said in a conference call with analysts.

The gap should close next year, but the converted Marshall Field's stores might take longer to gain acceptance, Hoguet said. Long-time Macy's stores were hurt by missteps in color and style in ready-to-wear clothing in the spring. Hoguet said Macy's executives believe they have the right fashions for fall, such as denim, wide-leg pants and novelty jackets and coats.

Are they really that shocked that the Marshall Field's faithful have stayed away from Macy's? Are wide-leg pants the answer?

Tell us: What's wrong with Macy's?

Macy's cuts outlook after profit falls 77 percent for the quarter [Chicago Sun-Times]
(Photo:Meghann Marco)

PREVIOUSLY: Fruit Fly Infestation Shuts Down Macy's Food Court

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Fri, 17 Aug 2007 10:26:06 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=290617&view=rss&microfeed=true
<![CDATA[ Monsanto Has Trouble Getting Out Of Bed In The Morning ]]> zoloftguy.jpgAfter losing the first round of Worst Company In America, Monsanto suffered from low self-esteem and decreased motivation.

    ST. LOUIS, Oct. 11 (AP) — Monsanto said on Wednesday that its quarterly loss widened as lower sales of seeds and related products offset higher sales of Roundup and other herbicides.

Losses are expected to be made up next quarter with the launch of a new new agricultural product designed to curb population growth in third world countries. They're still kicking around a few name but so far Infanticide leads the pack.

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Thu, 12 Oct 2006 11:15:40 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=207098&view=rss&microfeed=true
<![CDATA[ The Rich Get Richer And The Poor Work Harder ]]> In Upton Sinclair's, "The Jungle," it eventually emerges that some of the Chicago meatpacking workers lose body parts in the factory gears. If memory serves, at one point even one of the workers falls in. The implication being that the owners are literally making mincemeat of their workforce. Similarly, in the NYT this morning, "Real Wages Fail to Match a Rise in Productivity"

    "As a result, wages and salaries now make up the lowest share of the nation's gross domestic product since the government began recording the data in 1947, while corporate profits have climbed to their highest share since the 1960's. UBS, the investment bank, recently described the current period as "the golden era of profitability."

And yet, somehow they can't afford meatier customer service.

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Mon, 28 Aug 2006 11:58:42 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=197033&view=rss&microfeed=true
<![CDATA[ Walmart Loses Money For First Time in 10 Years ]]> Rising fuel costs for customers and Walmart itself, among other factors, led to Walmart's first quarterly profit loss in a decade. (Thanks to Graham!)

Maybe it's just reflective of American's growing disinterest in having their babies boiled in the parking lot.

(Sidebar: while looking for Walmart photos to jack, we came across these of Beijing Walmart workers. Their vests shirts are red. Curious, no?)

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Thu, 17 Aug 2006 16:34:12 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=194981&view=rss&microfeed=true
<![CDATA[ Blogobitchin! ]]> • DO NOT EAT PRINGLES FAT FREE POTATO CHIPS. THEY WILL GREASE YOUR ASS. [Craigslist]
• The public library is ready to search your house for overdue books. [I Had an Idea This Morning]
• Sprint doesn't care about New Orleans being flooded, your credit is still expired. [A Purposeful Pirate]
• "Whenever a customer feels misled, mistreated, ignored, or coerced, then profits from that customer are bad." [The Checkout]
• This guy was way ahead on the milk is especially fantastic bandwagon. [Bunnyspatial]

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Fri, 04 Aug 2006 13:34:30 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=192119&view=rss&microfeed=true
<![CDATA[ Cingular Boasts 267% Profit ]]> Amidst a looming lawsuit over its lack of service to newly incorporated AT&T customers, as well as our revelation that Cingular will no longer try to retain its most unprofitable consumers:

Cingular posted a strong second quarter as the company continues to see gains from its merger with AT&T Wireless. While revenue increased only a modest 7%, profit spiked 267% to a record $540 million. Cingular remains the largest carrier in the US, with 57.3 million customers.

Two-hundred and sixty-seven percent. Wow. You go, girl. You sure can make it hand over fist if you give people a lot less than what they paid for.

"Cingular Posts Strong Second Quarter" [MobileTracker] (Thanks to Brad!)

Previously: Cingular thread of suck.

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Thu, 20 Jul 2006 23:55:41 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=188868&view=rss&microfeed=true