Newegg's Overnight Shipping Takes Several Days

Newegg's Overnight Shipping Takes Several Days

Imagine it: you’re trying to patch things up with an estranged parent, and send a thoughtful gift for their birthday. You pay more than $50 for overnight shipping, and wait for the gift to arrive. Only 48 hours later, the item hasn’t even shipped yet, while an identical item headed for another recipient, sent using standard shipping, has already shipped. What? That’s what reader Janet writes happened to her when she ordered a coffee machine from Newegg for her mother’s birthday. [More]

Credit And Debit Card Breach May Affect Over 100 Million

Credit And Debit Card Breach May Affect Over 100 Million

The Washington Post has reported that Heartland Payment Systems, a payment processor that services “more than 250,000 businesses,” has had more than 100 million transactions compromised via malicious software that was installed on its network; it will likely turn out to be the largest data breach ever reported. The “good” news is that the criminals were only capturing credit card numbers, the names on the cards, and expiration dates—the info encoded onto the magnetic strip on the card. Because no addresses, SSNs or PINs were stolen, the prospect of full-blown identity theft is pretty small—which must explain why Heartland isn’t offering any sort of credit monitoring package as compensation. Instead, their CFO says, “We recognize and feel badly about the inconvenience this is going to cause consumers.”